Tascam US-122 & BUGCODE_USB_DRIVER ..... Minidump / WinXP / Sonar 2.2


R

RB

I purchased a US- 122 a few days ago from Sam Ash Stores. They were out of
stock but I needed one for a project so I bought their display. They didn't
have the CD but told me I could download the drivers from the website and
that the demo software was not very good anyway.

I downloaded the drivers and instructions from Tascam's site, and now I'm
having issues and was hoping someone here may know of a fix. I get a
BUGCODE_USB_DRIVER fault every time I try to load or record ANY cakewalk
file that contains audio whie my US-122 is connected on USB. What follows
is a "minidump" error and my monitor screen goes 'blue' and reboots. I
stopped the rebooting so that I could see that it was a BUGCODE_USB_DRIVER
error.

I am running a Sony VAIO P4 with 1 GB of Ram and 3.06 GHz (Hyperthreading)
and 6 USB ports.

I read in some threads that HT might be the problem, but after disabling it
I still had the same issue. It must be related to the "XP" driver I
downloaded from the Tascam site. XP did not like it, saying it was not
"tested" and to ask the manufacturer for a new one. Has anyone else had
problems with the US-122 driver? Midi works fine, it is simply the audio
element that mucks up the works. I have requested a hotfix from Microsoft
(Q331988) which seems to be related to my issue but pertains more to USB
broadband connections and kernal routing. I am waiting on Microsoft to send
it to me. Tascam says to reinstall the driver (which I've done 4-5 times)
and Sony wants nothing to do with the issue. I have a query pending at
Cakewalk as they have not yet responded to my question.

I also have looked at IRQ conflicts, which there are in fact three devices
(one being my audio card) connected to IRQ 18, but WIN XP prevents me from
changing the IRQ assignments.

Any help would be appreciated!

-Ray
 
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M

Mike West

I had BSOD's everytime I tried to access the ASIO configuration for the
US-122 through Sonar 2.2.

Under S3, I don't have that problem any more.

In short, it MAY be a Sonar issue, have you contacted Cakewalk?


--
T
.-"-.
| ___|
| (.\/.) Mike West
| ,,,' music.westwideweb.com
| '###
'----'
 
R

RB

Yup, no reply yet...

-Ray


Mike West said:
I had BSOD's everytime I tried to access the ASIO configuration for the
US-122 through Sonar 2.2.

Under S3, I don't have that problem any more.

In short, it MAY be a Sonar issue, have you contacted Cakewalk?


--
T
.-"-.
| ___|
| (.\/.) Mike West
| ,,,' music.westwideweb.com
| '###
'----'
 
R

RB

Actually I take that back, I did get responses from Cakewalk, but I have
ruled them out. When I play audio using any device, Windows Media Player
for instance I get the same error.

BUGCODE_USB_DRIVER

I think it is a WINXP and or Tascam issue, but
the hotfixes from MS have not worked.

-Ray
 
M

Mike West

One thing I hadn't thought of:

... have you checked w/ Tascam to see if the USB interface on your
computer is compatible? I know that Edirol/ Roland did a terrific job of
specifying exactly which USB controllers they had tested with. In short, you
may just be sh*t out of luck with some crazy incompatibility with the US-122
and your computer. Sh*t out of luck meaning if Tascam no fixie it no workie.


--
T
.-"-.
| ___|
| (.\/.) Mike West
| ,,,' music.westwideweb.com
| '###
'----'
 
R

RB

I've spoken to Tascam, and they suggested, turning off Hyperthreading
uninstalling US-122 then reinstalling after disabling my internal sound
cards. I did, and still have the problem. They say they are unfamiliar
with my issue. I now have a note pending into Phoenix regarding my Bios, to
see if they are aware of any issues.

I know it's not a Sonar/Cakewalk issue since the same fault occurs when I
use Windows Media Player to export sound playback to my US-122 via USB.

I can't believe I would be the only one to encounter this error, but I have
yet to see something on the internet that is exactly what I am describing.
There are many similar situations (mostly having to do with broadband modems
connected by USB - and yes I've tried those fixes), but nothing identical
having to do with AUDIO.

-Ray
 
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K

killermike

[snip discription]
I also have looked at IRQ conflicts, which there are in fact three devices
(one being my audio card) connected to IRQ 18, but WIN XP prevents me from
changing the IRQ assignments.

On modern systems you should be able to get away with sharing IRQs but
I've always had back luck doing this. You might try accessing the BIOS
setup by pressing delete during startup. There should be some settings
relating to IRQ assignments in there. Might be worth a try.

Actually, this might not solve the problem. On most systems, certain
rescources are hardwired together. So, for example PCI 4 slot might be
hardwired to the same IRQ as USB (just an example, not always so).
Changing the assignement of PCI slot 4 in the BIOS doesn't do you any
good in this example becuase USB will always change to whatever you've
assigned PCI slot 4 to. The only solution to remove the conflict in this
scenerio would be to remove the card that is conflicting and physically
place it in a different slot.

Anyway, like I said, might be worth a try...
 
J

Jaime

RB said:
I've spoken to Tascam, and they suggested, turning off Hyperthreading
uninstalling US-122 then reinstalling after disabling my internal sound
cards. I did, and still have the problem. They say they are unfamiliar
with my issue. I now have a note pending into Phoenix regarding my Bios, to
see if they are aware of any issues.

<rant> Well, I have _exactly_ the same problem (and more!) I've tried
using several different OSes: Win2k, Win XP and Windows Server 2003.
I've tried using the standard ACPI installations of these OSes (which
doesn't permit IRQ modifications) and the "Standard PC" alternatives
(which does). I've tried the Intel 82371 AB/EB chipset USB controller
(which comes as standard in my IBM Thinkpad) and I've even purchased a
new Belkin PCMCIA Cardbus USB controller (which contains the "much
revered" NEC chipset). No joking, I've spent the last three weeks
solid on this one, and I'm beginning to run out of patience. </rant>

The funny thing is, until I read your post, I also thought I was the
only person to have these problems. I suspect we're not on our own...

BTW, I'm using a PIII 850 MHz, which doesn't come with Hyperthreading,
so I think that's a red herring. Likewise with the Phoenix Bios
(Thinkpads use a custom bios).

I think I'll play with it for a few more days, after which my US-122
can go straight back to Tascam. Problem is, what can I replace it
with?
 
B

Bob Cain

Jaime said:
<rant> Well, I have _exactly_ the same problem (and more!) I've tried
using several different OSes: Win2k, Win XP and Windows Server 2003.

Have you tried another USB audio device on those systems
and/or have you tried your US-122 on a Mac? I use one a lot
on an iBook with Jaguar OSX into DP 4.0 with absolutely no
problems.


Bob
--

"Things should be described as simply as possible, but no
simpler."

A. Einstein
 
M

Mike West

I use my US-122 on a Dell P4 and on an Apple eMac.

The P4 *usually* works; I'll get a BSOD if I try to do anything exotic, like
ReWire Project5 into FruityLoops.

But that Mac -- ROCK SOLID and WAY lower latencies. <2ms.


--
T
.-"-.
| ___|
| (.\/.) Mike West
| ,,,' music.westwideweb.com
| '###
'----'
 
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J

Jaime

Mike West said:
Replace with the M-Audio offerings.

http://www.m-audio.com/index.php?do=products.list&ID=mobileinterfaces

And probably by a g-d damn mac.

Cheers for the pointer, Mike. Unfortunately, these don't have GSIF
drivers which I need to run GigaStudio (ironically, the only thing I
use the Tascam for is playing the GigaPiano live). I guess I either
move up to a PCMCIA RME Hammerfall setup (600 pounds sterling plus -
ouch!) or wait until the Linux Sampler people
(http://www.linuxsampler.org) come up with something usable (which, in
fact, may not be that crazy an idea)...

Jaime :)
 
J

Jaime

Bob Cain said:
Have you tried another USB audio device on those systems
and/or have you tried your US-122 on a Mac? I use one a lot
on an iBook with Jaguar OSX into DP 4.0 with absolutely no
problems.

Bob

"Nope" to both of those, Bob, unfortunately - I just don't have the
hardware :-(
Thanks for the tip, however (At least that's an additional back-up
plan I can use if all else fails...)

Jaime
 
M

Mike West

In an ironic twist, the Giga stuff included with the Tascam tipped me to the
US-122 -- well, that and the included mic pre-amps!

I use the US-122 for Project5, mostly, and although the more esoteric stuff
gives me fits (as I mentioned in another post, the damn BSOD running P5 &
FL4, etc), it works.


--
T
.-"-.
| ___|
| (.\/.) Mike West
| ,,,' music.westwideweb.com
| '###
'----'
 
B

Bob Cain

Jaime said:
"Nope" to both of those, Bob, unfortunately - I just don't have the
hardware :-(
Thanks for the tip, however (At least that's an additional back-up
plan I can use if all else fails...)

Actually, Jamie, I just meant those suggestions as a means
of isolating the problem. It could be that your US-122 is
problematic in which case the Mac test would show that or
that the USB drivers you are trying to make work just won't
on your system which would be shown by trying another USB
audio device. I understand that you may not have the means
to run such tests.


Bob
--

"Things should be described as simply as possible, but no
simpler."

A. Einstein
 
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B

Bob Cain

RB, I just found out about a new Yahoo mailing list called
tascam-us122 where you might post your questions. It isn't
terribly active yet but I'm hoping it will build up. I just
steered Richard Ingraham from the PCDAW Yahoo list there
(and here.) He is having great success with the US-122
under XP.


Bob
--

"Things should be described as simply as possible, but no
simpler."

A. Einstein
 
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