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Windows XP Help
STOP: c000021a
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[QUOTE="Joshua Smith [MSFT], post: 5569064"] Hi jimmy, To determine what driver is causing the problem I need you to enable driver verifier. Steps: 1) Windows Key + R 2) Type in 'verifier' and hit enter 3) Make sure 'Create Standard Setting' is selected and hit next 4) Click on 'Select all drivers installed on this computer' and hit Finish 5) Reboot There is a possibility that your computer will crash on reboot. If this occurs hit F8 when rebooting just before the windows logo screen and select the safe mode boot option. Follow the same steps above but on step 4 choose 'Select driver names from a list'; hit next; check the box next to any driver where the provider is not Microsoft; hit Finish; reboot. This will slow the performance of you computer a little while enabled but will hopefully catch the driver causing corruption. Next time you crash the blue screen will hopefully say something like "DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the corresponding minidump (by default it is at c:\windows\Minidump ) my way. If you have any questions or I didn't explain something well enough don't hesitate to e-mail me (remove "online") back. Good Luck, Joshua Smith OpenGL Test Lab Microsoft [/QUOTE]
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