Runtime Error - another version

G

Guest

I'm getting the runtime error Program:C\Programfiles\Internet
Explore\iexplore.exe application requested the Runtime to terminate in
unusual way - but only when we have explorer running with 1 user and we
switch users and try to start explorer with another user as well. It will
only start 1 explorer for 1 user at a time. I am getting the same error if
explorer is running and we switch users and try to launch the control panel.
I have uninstalled the google toolbar and yahoo companion. Any ideas.
 
D

Don Varnau

Hi,
Did you uninstall the Google and Yahoo toolbars in all user accounts?

If running XP SP2, try IE> Tools> Manage add-ons. Disable non-microsoft
add-ons to see if one of them is the culprit. If not using SP2, try BHODemon
2.0 from http://www.majorgeeks.com/download3550.html

Or...
A legitimate program running in the background may be causing this. Disable
(briefly- for diagnostic purposes) programs such as pop-up blockers,
toolbars, security, anti-virus, etc. You may have to reinstall, or not
reinstall, a program.

Or...
You may have other malware installed. Download, update and run Ad-aware,
Spybot and (if running WinXP) MS Anti-Spyware (Beta.)
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]
 
G

Guest

Success - I had done the uninstall from all user accounts and already had run
the MS Anti Spyware Beta. So I started disabling add ons. The culprit was
McAfee Antiphishing Filter (Not verified) Browser Helper Object mcapfbho.dll

Thanks Don - that was a big help.

Don Varnau said:
Hi,
Did you uninstall the Google and Yahoo toolbars in all user accounts?

If running XP SP2, try IE> Tools> Manage add-ons. Disable non-microsoft
add-ons to see if one of them is the culprit. If not using SP2, try BHODemon
2.0 from http://www.majorgeeks.com/download3550.html

Or...
A legitimate program running in the background may be causing this. Disable
(briefly- for diagnostic purposes) programs such as pop-up blockers,
toolbars, security, anti-virus, etc. You may have to reinstall, or not
reinstall, a program.

Or...
You may have other malware installed. Download, update and run Ad-aware,
Spybot and (if running WinXP) MS Anti-Spyware (Beta.)
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]


sjsca1 said:
I'm getting the runtime error Program:C\Programfiles\Internet
Explore\iexplore.exe application requested the Runtime to terminate in
unusual way - but only when we have explorer running with 1 user and we
switch users and try to start explorer with another user as well. It will
only start 1 explorer for 1 user at a time. I am getting the same error if
explorer is running and we switch users and try to launch the control panel.
I have uninstalled the google toolbar and yahoo companion. Any ideas.
 
G

Guest

I just fixed the same problem because of your post.

I hate McAfee, it's official.

thanks

sjsca1 said:
Success - I had done the uninstall from all user accounts and already had run
the MS Anti Spyware Beta. So I started disabling add ons. The culprit was
McAfee Antiphishing Filter (Not verified) Browser Helper Object mcapfbho.dll

Thanks Don - that was a big help.

Don Varnau said:
Hi,
Did you uninstall the Google and Yahoo toolbars in all user accounts?

If running XP SP2, try IE> Tools> Manage add-ons. Disable non-microsoft
add-ons to see if one of them is the culprit. If not using SP2, try BHODemon
2.0 from http://www.majorgeeks.com/download3550.html

Or...
A legitimate program running in the background may be causing this. Disable
(briefly- for diagnostic purposes) programs such as pop-up blockers,
toolbars, security, anti-virus, etc. You may have to reinstall, or not
reinstall, a program.

Or...
You may have other malware installed. Download, update and run Ad-aware,
Spybot and (if running WinXP) MS Anti-Spyware (Beta.)
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]


sjsca1 said:
I'm getting the runtime error Program:C\Programfiles\Internet
Explore\iexplore.exe application requested the Runtime to terminate in
unusual way - but only when we have explorer running with 1 user and we
switch users and try to start explorer with another user as well. It will
only start 1 explorer for 1 user at a time. I am getting the same error if
explorer is running and we switch users and try to launch the control panel.
I have uninstalled the google toolbar and yahoo companion. Any ideas.
 

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