right click on programs

  • Thread starter Thread starter andrew
  • Start date Start date
A

andrew

When I right click a program, I get a generic error
message, then my desktop blanks out for a moment, closing
all open windows. It also makes icons in the system
tray disappear until I reboot. Any body?
 
andrew said:
When I right click a program, I get a generic error
message, then my desktop blanks out for a moment, closing
all open windows. It also makes icons in the system
tray disappear until I reboot. Any body?
Click to expand...

This means that the Explorer shuts down and is restarted
automatically. This problem could be caused by some conflicting
software running in the background, but also by a defective system
file.
 
-----Original Message-----


This means that the Explorer shuts down and is restarted
automatically. This problem could be caused by some conflicting
software running in the background, but also by a defective system
file.
Click to expand...
somebody point me toward a way of identifying the
conflict or defect?
Andrew
 
andrew said:
somebody point me toward a way of identifying the
conflict or defect?
Click to expand...

1. System files can be checked with the command
SFC /scannow
run via Start > Run.
2. To identify conflicting software, xheck your startup settings.
Applications that start with Windows can be found here:
- the WIN.INI, section [windows], entries "run=" and "load="
- the Registry keys
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices
- the folders
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\STARTUP
C:\DOCUMENTS AND SETTINGS\{username}\START MENU\PROGRAMS\STARTUP
See also "How to Troubleshoot By Using the Msconfig Utility in Windows
XP" (http://support.microsoft.com/?kbid=310560) and "How to Perform a
Clean Boot in Windows XP" (http://support.microsoft.com/?kbid=310353).
 
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