Replace Straight Quotes with Smart Quotes


J

Jay [Work]

Users are reporting that when they set(check) the setting Replace Straight
Quotes with Smart Quotes in Tools, Autocorrect, Autoformat as
you type, the setting may stay for a day or a week. Sometime when working
on various documents the setting get turned off somewhere.
Sometimes it may be set, then the user exits Word, goes back into Word, the
setting is not set. The user is never turning the setting
off. Does anyone have any ideas why or how the setting is being turned off
automatically?

We are using Word 2002, SP2, with the latest security patches.
 
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