Rec message: user account is temporarily over quota

P

Pearl King

I have deleted the delete box, cleaned up the sent box, and deleted some in
the inbox. Does anyone have any suggestions.
 
G

Gordon

Pearl King said:
I have deleted the delete box, cleaned up the sent box, and deleted some in
the inbox. Does anyone have any suggestions.


Yes. It's the mailbox ON YOUR ISP'S SERVER that is full, not your local mail
store. Have you got Outlook set to keep a copy on the server? If so you need
to either uncheck that option, or go into your mailbox via webmail and
delete some.
 
P

Pearl King

How do I find that option to uncheck?
Thank you

Gordon said:
Yes. It's the mailbox ON YOUR ISP'S SERVER that is full, not your local mail
store. Have you got Outlook set to keep a copy on the server? If so you need
to either uncheck that option, or go into your mailbox via webmail and
delete some.
 

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