Re: video camera not recognized

Discussion in 'Windows XP Video' started by Panzy, Oct 2, 2009.

  1. Panzy

    Panzy Guest

    "J David Ellis" <> wrote in message

    <snipped longwinded and almost coma inducing problem description>

    Basically all computers recognise the attached connected firewire device
    you are just not getting the "balloons" and a Notification area (system
    tray) icon with a couple of XP computers ?

    The task bar/system tray/notification area "ballooon" when device is
    If you are not getting any "balloons" - such as when anti-virus is updating
    or when you connect to the internet etc etc, then "balloons" is switched
    The balloon tips can be switched off by a registry hack, third party
    or corruption.

    If device is not being recognised at all and/or missing icon:
    It may well be corruption, see issue on shell32.dll
    (You can do your own search on all Shell32.dll patching/workarounds)

    A very brief google on the subject found that some resolved
    in two ways with such a connected device:
    Connect firewire device, power device ON.
    Then LogOff (Not reboot) and Logon again with device remaining connected.
    If more than one active user profile with those computers.
    Logoff, and when logging on again, at password prompt await for startiup
    activity to subside - watch front panel light, then enter password.
    Implied is a bloated configuration and a slow or fragmented HDD?
    But try it.

    And a zillion other reasons, from simply it didn't load, goto Start>Run
    Type: msconfig
    In ensuing dialog under general tab, ensure selected:
    "Normal Startup - load all device drivers and services"

    Now update those XP computers to SP3 and latest Netframework.
    Download and install latest DirectX:

    In Device Manager check the IEEE1394 bus host controller is listed and
    not flagged with a yellow exclaimation mark, if so:
    RIGHT click and from menu select "Uninstall"
    Click to comfirm
    Once Uninstalled, close all windows and reboot.
    On reboot hopefully XP will reinstall the card correctly.
    If not and still listed in device manager as problematic, then download
    and install uptodate drivers for IEEE1394 bus host controller (do your
    own searching for it).

    I can be just as longwinded.
    Panzy, Oct 2, 2009
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  2. Panzy

    Panzy Guest

    "J David Ellis" <> wrote in message
    > Panzy wrote:
    >> "J David Ellis" <> wrote in message
    >> news:...

    > thank you, panzy, for the great list. nothing in the list fixed the
    > problem.
    > the most important symptom of this problem, at the risk of being long
    > winded,
    > is the "digital video device" dialog box never appears, in spite of the
    > "av/c
    > tape device" line appearing in device manager and the audio bong bong when
    > the
    > camera is switched on. it is those concurrent events that must be
    > explained.

    In Device Manager you are looking specifically for an entry for your
    firewire capture card which if correctly installed will be listed as:
    "IEEE 1394 bus host controller"
    If listed, the sub-menu should specifically list the number of connections,
    and identify the connected device - in your case it is not, "av/c tape
    is clearly implying it isn't fully identifying your connected device.

    When a device is connected to a firewire port, the "Found new hardware"
    wizard should appear and the balloon will change as it installs the device
    to identify it, and when ready the balloon will change to confirm it is
    installed and identified - in your case it is not. eg: The Canon Vixia if
    correctly would be listed as a "Canon HDV/DV".
    (The camcorder must be set to "Play" to be recognised when connected to a

    The process of elimination ruled out the Canon and the firewire interconnect
    used as they work on other computers.

    From my "great list" they are all causes, but the obvious ones and the ones
    start with are the configuration of the computer - yours is not uptodate,
    and the capture card.
    The capture card:
    You can initially try Windows on-board clumsy troubleshooter -
    In Device Manager RIGHT click on a sub-entry
    "OHCI Compliant IEEE 1394 Host Controller":
    From the RIGHt click sub-menu select "Properties"
    Then the "General" tab
    In "Device status" it will list either a problem encountered or state
    "This device is working properly".
    Regardless of status listed, run the "Troubleshooter"
    Repeat for each "OHCI Compliant IEEE 1394 Host Comtroller" sub-entry.

    Cam still not identified/functioning correctly,
    Disconnect cam from PC
    Open Device Manager
    and RIGHT click and uninstall in turn each sub entry:
    "OHCI Compliant IEEE 1394 host controller"
    When all are fully Uninstalled, close all windows.
    Reboot, on reboot hopefully Windows will correctly reinstall the firewire
    capture card(s) - During Windows loading it will detect the installed
    firewire capture card(s) and the "Found New Hardware" wizard will
    reinstall them and confirm on completion.

    Cam still not being identified correctly when connected?
    Now update Windows to eliminate conflicts, bugs, compatibility issues etc
    Panzy, Oct 3, 2009
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