Hey Werner,
Thanks for your update.
I am glad to know my suggestion helps you resolve the issue.
If you encounter problems in the feature, just post back in the newsgroup.
It's our pleasure to be of assistance.
Wish you good luck!
Thanks & Regards
Alan Sun
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
|From: "Werner Pertl" <
[email protected]>
|References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
|Subject: Re: Problem with Outlook Notes when closing Outlook
|Date: Sat, 2 Oct 2004 09:47:31 +0200
|Lines: 282
|Organization: megaherz gmbh
|X-Priority: 3
|X-MSMail-Priority: Normal
|X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
|X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
|X-RFC2646: Format=Flowed; Original
|Message-ID: <#
[email protected]>
|Newsgroups: microsoft.public.outlook.general
|NNTP-Posting-Host: pD9E920B3.dip.t-dialin.net 217.233.32.179
|Path:
cpmsftngxa06.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10
.phx.gbl
|Xref: cpmsftngxa06.phx.gbl microsoft.public.outlook.general:256213
|X-Tomcat-NG: microsoft.public.outlook.general
|
|Hi Alan,
|
|this solution worked for me!
|Hope it won't happen again!
|Thanks again!
|
|Werner
|
Newsbeitrag
||> Hi Werner,
|>
|> Thanks for your posting back.
|>
|> Based on the further informaiton, the mail account/mailbox has no
problem,
|> and this issue is mostly caused malfunction of the Outlook client.
|>
|> At this point, I suggest you completely Uninstall Office 2003 and
then
|> reinstall it.To do so, you may refer to the following steps:
|>
|> 1. Download the Windows Installer Cleanup Utility on your desktop.
|>
|>
http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D
|> 5E1BD/msicuu2.exe
|>
|> More info:
|> 290301 Description of the Windows Installer CleanUp Utility
|>
http://support.microsoft.com/?id=290301
|>
|> 2. After you install the Windows Installer CleanUp Utility, click
Start
|> menu-> All Programs-> Windows Install Clean Up.
|>
|> 3. Highlight Microsoft Office 2003 entry in the list and then click
|> Remove.
|> Please don't remove any other entries in the list.
|>
|> 4. Click OK and wait for the process to end.
|>
|> Note: If you cannot see Microsoft Office 2003 in the list, please
remove
|> it
|> from "Add or Remove Programs" in the Control Panel and then move on
to
|> step
|> 6.
|>
|> 5. Click Exit to close the Windows Installer Cleanup utility.
|>
|> 6. Click Start menu-> Run, type "regedit" (without the quotation
marks) in
|> the Open box and press Enter.
|>
|> 7. Locate the following two registry keys and click Delete from the
Edit
|> menu.
|> Click OK on the pop-up warning dialog box.
|>
|> HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
|>
|> HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0
|>
|> 8. Delete the "Microsoft Office" folder located in the C:\Program
Files.
|>
|> 9. Show all hidden files:
|>
|> A) Click "Start" the "Control Panel".
|> B) Open "Folder Options".
|> C) Click the "View" tab.
|> D) Ensure the circle is filled in for "Show hidden files and
folders".
|> E) If checked, uncheck the box for "Hide extensions for known file
types".
|> F) Click Ok and close out of all windows.
|>
|> 10. Delete the Office Mapi folder. By default, this folder is:
|> C:\program files\common files\system\msmapi
|>
|> 11. Click Start menu-> Run, type "%Temp%" (without the quotation
marks) in
|> the Open box and press Enter.
|>
|> 12. Empty the Temp folder.
|>
|> 13. Empty the Recycle Bin.
|>
|> 14. Restart your computer and then install a full version of Office
2003.
|>
|> If you have anything unclear about the above steps, feel free to
let me
|> know. I am standing by for your update.
|>
|> Have a good day!
|>
|> Thanks & Regards
|> Alan Sun
|> Microsoft Online Partner Support
|>
|> Get Secure! -
www.microsoft.com/security
|> =====================================================
|> When responding to posts, please "Reply to Group" via your
newsreader so
|> that others may learn and benefit from your issue.
|> =====================================================
|>
|> This posting is provided "AS IS" with no warranties, and confers no
|> rights.
|>
|>
|>
|> --------------------
|> |From: "Werner Pertl" <
[email protected]>
|> |References: <
[email protected]>
|> <
[email protected]>
|> |Subject: Re: Problem with Outlook Notes when closing Outlook
|> |Date: Sat, 18 Sep 2004 16:18:24 +0200
|> |Lines: 131
|> |Organization: megaherz gmbh
|> |X-Priority: 3
|> |X-MSMail-Priority: Normal
|> |X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
|> |X-RFC2646: Format=Flowed; Original
|> |X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
|> |Message-ID: <
[email protected]>
|> |Newsgroups: microsoft.public.outlook.general
|> |NNTP-Posting-Host: pD9E920D7.dip.t-dialin.net 217.233.32.215
|> |Path:
cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
|> |Xref: cpmsftngxa06.phx.gbl
microsoft.public.outlook.general:252340
|> |X-Tomcat-NG: microsoft.public.outlook.general
|> |
|> |hi alan,
|> |
|> |first of all thanks for your answer and sorry for my late
reply.
|> |
|> |i'm writing to the english newsgroup section cause on the
postings to
|> the
|> |same
|> |problem in the german newsgroup i didn't find a solution for
the
|> problem and
|> |the
|> |german outlook newsgroup is no managed newsgroup for technet
|> subscribers.
|> |
|> |to your suggestion number 1:
|> |i've created a new outlook profile as described, but i've got
the
|> same
|> |problem
|> |there.
|> |
|> |to your suggestion number 2:
|> |even if i start outlook in safe mode i get the same error.
|> |
|> |to your suggestion number 3:
|> |restartíng and doing a clean boot doesn't solve the problem
either.
|> |
|> |i've tried two other things:
|> |creating another user on the server and using this account on
my
|> computer
|> |i get the same error message within outlook.
|> |
|> |using my account on another users computer everything is fine
and i
|> don't
|> |get
|> |a error message.
|> |
|> |so my account's mailbox must be ok??!
|> |
|> |seems like the problem is outlook itself but reinstalling or
|> repairing isn't
|> |a
|> |working solution.
|> |
|> |do you have any other idea?
|> |
|> |thanks again!
|> |
|> |werner
|> |
|> |
|> Newsbeitrag
|> ||> |>
|> |> Hi Werner,
|> |>
|> |> Thanks for your posting here.
|> |>
|> |> As you are unsing Outlook 2003 German, I recommend you
submit it in
|> Geman
|> |> newsgoup for a localized product. These newsgroups are
geared to
|> answer
|> |> on
|> |> the English version of the product. For support for
localized
|> versions we
|> |> request that use the support resources appropriate to that
|> language.
|> |>
|> |> Although, we suggest you submit in Geman newsgoup,I would
like to
|> provide
|> |> you with some suggestions.
|> |>
|> |> Please first test the problematic account on another Outlook
client
|> to see
|> |> if the issue is able to be reproduced.
|> |>
|> |> If the issue is uable to be reproduced, then it is mostly
related
|> to
|> |> corrupted setting on the Outlook client. You may use the
following
|> steps
|> |> to
|> |> trouleshoot it:
|> |>
|> |> 1. New Outlook profile
|> |> =============
|> |> Please create a new profile to isolate the issue.
|> |> For the steps on how to create a new profile, refer to the
|> following
|> |> Microsoft Knowledge Base (KB) article:
|> |>
|> |> 829918 How to create a new e-mail profile in Outlook 2003
|> |>
http://support.microsoft.com/?id=829918
|> |>
|> |> Try to test the issue with the Outlook profile.
|> |>
|> |> 2. Outlook Safe Mode
|> |> =================
|> |> a. Click Start, and then point to Programs.
|> |> b. Press CTRL while you click the shortcut for Outlook that
you
|> want to
|> |> start.
|> |> c. Hold down CTRL until you receive a message similar to the
|> following:
|> |> "Outlook has detected that you are holding down the CTRL
key. Do
|> you want
|> |> to start Outlook in safe mode?" Click Yes.
|> |>
|> |> 3. Clean Boot
|> |> ====================
|> |> Please disable all the third-party startup items, especially
the
|> antivirus
|> |> applications.
|> |>
|> |> If the behavior can be reproduced, then the account's
mailbox may
|> be
|> |> corrupted. Please recreate the problematic mailbox using the
|> following
|> |> instructions:
|> |>
|> |> 1. Use Exmerge tool to export mailbox to PST file.
|> |>
|> |> To use Exmerge, refer to the following article:
|> |> 174197 XADM: Microsoft Exchange Mailbox Merge Program
(Exmerge.exe)
|> |> Information
|> |>
http://support.microsoft.com/?id=174197
|> |>
|> |> 2. Open the PST file from some other Outlook client to
verify if we
|> can
|> |> access inbox in the PST file.
|> |>
|> |> 3. If the PST file is good, go to ADUC (Active Directory
Users and
|> |> Computers), right-click the problematic user and then click
|> Exchange
|> |> tasks.
|> |> Select remove exchange attributes.
|> |>
|> |> 4. Right-click the user again and then click Exchange tasks.
Select
|> create
|> |> mailbox.
|> |>
|> |> 5. Import PST back into mailbox using Exmerge or Outlook.
|> |>
|> |> Hope this helps! Thanks and have a nice day!
|> |>
|> |> Thanks & Regards
|> |> Alan Sun
|> |> Microsoft Online Partner Support
|> |>
|> |> Get Secure! -
www.microsoft.com/security
|> |> =====================================================
|> |> When responding to posts, please "Reply to Group" via your
|> newsreader so
|> |> that others may learn and benefit from your issue.
|> |> =====================================================
|> |>
|> |> This posting is provided "AS IS" with no warranties, and
confers no
|> |> rights.
|> |
|> |
|> |
|>
|
|
|
