Problem OL 2002 Email


J

Jack

I am having a problem with OL 2002 email settings. I
have two computers which I am setting up. One computer
works perfectly. The second computer I have configured
exactly the same...incoming/outgoing servers and ports,
etc... are all setup the same. On the second computer
when I press test email settings, everything tests fine.
But when I try to do a Send/Receive, I run into problems.

First, the POP3 tries to connect to the POP3 server twice
at the same time. (I am able to see this on my POP3
server console.) Second, the SMTP sending mail never
connects to my SMTP server. (Again I am able to verify
this on my SMTP server's console.)

The user of the second computer which is having this
problem had originally tried to setup email accounts on
his computer and was unable to set them up correctly. I
had those email accounts removed before setting up new
ones to be the same as the first computer. I am thinking
that there may be some residual settings or something of
the users original entries still in the setup which is
messing things up, although they do not appear on the
email account list. Does anyone have any suggestions on
what I can do to resolve this?

Thanks,
Jack
 
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