Problem closing Outlook 2002

[Marvin Manksy]

Outlook 2002 does not exit from the processes section in
window task manager when Outlook closed with the X
button. The end result is that XP does not close down
automatically and hangs up trying to close Outlook.

 

[Milly Staples [MVP - Outlook]]

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Marvin Manksy
asked:

| Outlook 2002 does not exit from the processes section in
| window task manager when Outlook closed with the X
| button. The end result is that XP does not close down
| automatically and hangs up trying to close Outlook.