Print spooler not starting

[Bill]

Hi folks

Still having printing problems. I reloaded the HP software for the
printer that I have
and still get the error below while the software is installing....

Service: Spooller
Manufacturer: Microsoft
Description: Loads files to memory for later printing.
Version: 0.0.0.0.

This service is stopped and needs to be running for installation to
continue.


Any one have an idea what's going on?

Thanks

Bill

 

[Wesley Vogel]

Sounds like the Print Spooler service is stopped.

Open Services...
Start | Run | Type: services.msc | Click OK |
Scroll down to and double click Print Spooler |
Make sure that Startup type is set to Automatic |
Click the Start button to start the service if it isn't
running | Click OK | Close Services

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Bill]

Sounds like the Print Spooler service is stopped.

Open Services...
Start | Run | Type: services.msc | Click OK |
Scroll down to and double click Print Spooler |
Make sure that Startup type is set to Automatic |
Click the Start button to start the service if it isn't
running | Click OK | Close Services

Hi Wesley

I tried what you suggested. When I click the Start button I get the
following error message.....

Could not start the Print Spooler service on Local Computer. Error
1068: The
dependency service or group failed to start.

Bill

 

[Wesley Vogel]

Hi Bill,

Error 1068: The dependency service or group failed to start.

The Print Spooler service depends on the Remote Procedure Call (RPC)
service. Almost *everything* depends on the Remote Procedure Call (RPC)
service. Make sure that RPC is set to Automatic and running in Services.

There may also be some HP service(s) that the Print Spooler service depends
on.

Also have a look at this...
Why does 'Error 1068 The Dependency Service or Group ...
http://www.faqfarm.com/Q/Why_does_'..._access_auto_connection_manager_in_Windows_XP

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Bill]

Sounds like the Print Spooler service is stopped.

Open Services...
Start | Run | Type: services.msc | Click OK |
Scroll down to and double click Print Spooler |
Make sure that Startup type is set to Automatic |
Click the Start button to start the service if it isn't
running | Click OK | Close Services

Wesley

Tried your suggestion. No. luck.

Status of some services.....

RPC is automatic
RPC(locator) is manual
Remote Access Auto Connection Manager is manual
Remote Access Connection Manager is manual
Remote Desktop Help Session Manager is manual

I tried to start each of those in manual state, but they wouldn't start.

The problem arose when what I thought was a virus on the machine,
I tried to reload the OS from the backup disk that came with the PC
when I purchased it. The computer is now wicked fast, no printer, and no
taskbar at the bottom of the desktop.

Should I try to reload the OS again? I'm ready to buy a new PC at this
point.

Thanks

Bill

 

[Wesley Vogel]

See the Resolution in this article.

Error 1068 "The dependency service or group failed to start" when starting
the Spooler Service
http://www.winhelponline.com/articl...rtquot-when-starting-the-Spooler-Service.html

Some explanations.

RPC(locator) is manual

[[Remote Procedure Call (RPC) Locator
Recommended State Manual

Default State
Manual.

Description
Name service provider that maintains a database with available RPC services
on the server, where local RPC services can register themselves. A client
can then contact the RPC locator on the server to locate and access the
wanted RPC service.

This service is used by IIS to register what computers available for remote
administration.]]
from...
http://smallvoid.com/tweak/winnt/service/pqr.html#RPCLOCATOR

Remote Access Auto Connection Manager is manual

[[Remote Access Auto Connection Manager
Recommended State Disabled, if not using a modem connection or a Virtual
Private Network(VPN).
Manual, if wanting such a connection automatically to be made when it is
required.

Default State
Manual.

Description
Automatically creates a connection to a remote network, whenever a program
references a remote DNS or NETBIOS name or address.
The service can bring up a dialog which offers to make a dial-up or virtual
private network (VPN) connection to a remote computer.]]
from...
http://smallvoid.com/tweak/winnt/service/pqr.html#RASAUTO

Remote Access Connection Manager is manual

[[Remote Access Connection Manager
Recommended State Disabled, if not using Modem, Virtual Private
Networking(VPN) or Internet Connection Sharing.

Manual, if wanting the ability to create such connections when required.

Default
State Manual.

Description
Used to connecting, maintaining and disconnecting dial-up and VPN
connections from your computer to the Internet or other remote networks.]]
from...
http://smallvoid.com/tweak/winnt/service/pqr.html#RASMAN

Remote Desktop Help Session Manager is manual

Remote Desktop Help Session Manager
Recommended State Disabled, for security reasons.

Default State
WinXP: Manual.
Win2k3: Manual.

Description
Manages and controls Remote Assistance. If this service is stopped, Remote
Assistance will be unavailable.]]
from...
http://smallvoid.com/tweak/winnt/service/pqr.html#RDSESSMGR

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

Wes,
I have the same problem. I did what you said and restarted the print spooler.
It starts and then it stops again (and again and again)

I get a message "Spooler SubSystem App" problem
Now what??

 

[thecreator]

Hi Lisa,

Uninstall the Printer. Turn off Printer. Do not disconnect. Reboot. Now
reinstall the Printer Drivers and turn on Printer.. Reboot. Check operation
of Printer.