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Message: [QUOTE="kielcd, post: 12936213"] Last month I bought a new HP Printer, HP Deskjet F4280. Ever since I have had nothing but problems with the printer spooler. I keep getting the following error message when I try to print: Spooler subsystem app has encountered a problem and needs to close. I have tried to be resourceful and have followed nearly every recommendation on the microsoft knowledge database and other sites to fix the problem. I have deleted all printer drivers several times, and reinstalled the software for the HP printer to no avail. I've followed Alan Morris' MFT advice and his links to Bruce's aids and none of them have worked. What's my next move? I can only get Word docs to print. No excel, internet, etc. Thanks, Cheyenne [/QUOTE]