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Message: [QUOTE="Miles, post: 13320526"] My printer stopped working a couple of months ago. The error message says it's a print spooler problem. It has also done this twice during the past year and I reinstalled windows xp both times to fix it. So there must be something about my computer that after a few months kills the print spooler function (I guess it could be hardware or maybe NIS 2009?). In any case, I've been reading comments in this newsgroup that maybe a complete reinstall of windows may not be needed to fix the problem? I hope. I did a search for spoolss.dll and found 3 instances on my computer, all in the "C:\Windows\" folder as follows: $NtServicePackUninstall$ version 5.1.2600.2180 created 4/19/2009 system32 version 5.1.2600.5512 created 8/23/2001 ServicePackfiles\i386 version 5.1.2600.5512 created 8/4/2004 Does any of the above info give any clues about a way to salvage my computer? Thanks, Dick [/QUOTE]