powerpoint process hangs after closing an open presentation

Discussion in 'Microsoft Powerpoint' started by Joe, Nov 18, 2003.

  1. Joe

    Joe Guest

    Hi everyone,

    Bit of a bug here some users I support have been having.
    On win2000 pro SP3 workstations, powerpoint 97 hangs when
    closing an opened presentation. You have to go into task
    manager and end the process before PP97 can be run again.
    These aren't overly complicated presentations, nothing
    with special fonts, linked to another presentation, macros
    and the like. Tried renaming the reg keys in current user
    and local machine to read as old.powerpoint. Powerpoint
    restarted and remade the keys just fine, but the problem
    persists.

    Anyone have any thoughts as to the cause and/or the remedy?

    Thanks!
     
    Joe, Nov 18, 2003
    #1
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