Pop UP

[David]

Hello, I keep getting this pop up from, isg02.casalemedia.com, which
tells me , warning you have critical errors on your computer, press
next to scan. I am running XP SP2 with Zonealarm firewall. I keep
getting this and I have SP2 and Zonealarm configured to disable pop
ups.

TIA

Davy

 

[Alias]

: Hello, I keep getting this pop up from, isg02.casalemedia.com, which
: tells me , warning you have critical errors on your computer, press
: next to scan. I am running XP SP2 with Zonealarm firewall. I keep
: getting this and I have SP2 and Zonealarm configured to disable pop
: ups.
:
: TIA
:
: Davy

Use Firefox. It has a better popup stopper.

Alias

 

[Malke]

Hello, I keep getting this pop up from, isg02.casalemedia.com, which
tells me , warning you have critical errors on your computer, press
next to scan. I am running XP SP2 with Zonealarm firewall. I keep
getting this and I have SP2 and Zonealarm configured to disable pop
ups.

TIA

Davy

Where are you getting the popups? This is not a legitimate message, but
is rather coming from a site that wants to install malware on your
computer. Do some malware removal maintenance:

1) Scan in Safe Mode with current version (not earlier than 2003)
antivirus using updated definitions.

2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
programs are free, so use them both since they complement each other.
There is a new version of CWShredder from Intermute. I would not
install the other Intermute programs, however. Alternately, there are
CoolWebSearch malware removal steps at SilentRunners.

Be sure to update these programs before running, and it is a good idea
to do virus/spyware scans in Safe Mode. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options).

HijackThis is an excellent tool to discover and disable hijackers, but
it requires expert skill. See below for HijackThis links. A combination
of HijackThis and About:Buster works well in removing the About:Blank
homepage hijacker. Again, this is an expert tool and novices should get
help with it.

3) If you are running Windows ME or XP, you should disable/enable System
Restore because malware will be in the Restore Points. With ME, you
must disable System Restore completely. With XP, you can delete all but
the most recent (presumably clean) System Restore point from the More
Options section of Disk Cleanup (Run>cleanmgr).

4) Make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update.

5) Run a firewall.

Links to help with malware:

Software/Methods:
http://www.safer-networking.org - Spybot Search & Destroy
http://www.lavasoftusa.com - Ad-aware
http://www.majorgeeks.com - good download site
http://www.intermute.com/spysubtract/cwshredder_download.html
http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners

HijackThis:
http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
Eshelman
http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
forum
http://www.wilderssecurity.com/
http://forums.tomcoyote.org/
http://www.spywareinfo.com/forums/

General:
http://forum.aumha.org/ - look under "Security" for various forums
http://rgharper.mvps.org/cleanit.htm
http://mvps.org/winhelp2002/unwanted.htm
http://www.aumha.org/a/parasite.htm - The Parasite Fight
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Malke

 

[Bruce Chambers]

Hello, I keep getting this pop up from, isg02.casalemedia.com, which
tells me , warning you have critical errors on your computer, press
next to scan. I am running XP SP2 with Zonealarm firewall. I keep
getting this and I have SP2 and Zonealarm configured to disable pop
ups.

TIA

Davy

For regular Internet pop-ups, you might try the free 12Ghosts
Popup-killer from http://12ghosts.com/ghosts/popup.htm, Pop-Up Stopper
from http://www.panicware.com/, or the Google Toolbar from
http://toolbar.google.com/. Alternatively, you can upgrade your WinXP
to SP2, to install IE's pop-up blocker. Another alternative would be
to use another browser, such as Mozilla or Firefox, which has pop-up
blocking capabilities. (But I'd avoid Netscape; it carries too much
extraneous AOL garbage.)

To deal with pop-ups caused by any sort of "adware" and/or
"spyware,"such as Gator, Comet Cursors, Xupiter, Bonzai Buddy, or
KaZaA, and their remnants, that you've deliberately (but without
understanding the consequences) installed, two products that are
quite effective (at finding and removing this type of scumware) are
Ad-Aware from www.lavasoft.de and SpyBot Search & Destroy from
www.safer-networking.org/. Both have free versions. It's even
possible to use SpyBot Search & Destroy to "immunize" your system
against most future intrusions. I use both and generally perform
manual scans every week or so to clean out cookies, etc.

Additionally, manual removal instructions for the most common
varieties of scumware are available here:

PC Hell Spyware and Adware Removal Help
http://www.pchell.com/support/spyware.shtml

More information and assistance is available at these sites:

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

The Parasite Fight
http://www.aumha.org/a/parasite.htm

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH

 

[Alex Nichol]

Hello, I keep getting this pop up from, isg02.casalemedia.com, which
tells me , warning you have critical errors on your computer, press
next to scan. I am running XP SP2 with Zonealarm firewall. I keep
getting this and I have SP2 and Zonealarm configured to disable pop
ups.

It may be getting in through the NETBIOS ports to the Messenger service,
(ZA should not allow this if its Firewall page is on High Security) it
may have got onto your machine as Adware, piggy backing. - see
http://rgharper.mvps.org/cleanit.htm for advice

It is certainly a scam - it will not have done any scan and is just
aiming to relieve your credit card of funds