Phone Call Activity in CRM

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hey there,
I have a few questions regarding CRM if that is OK?

In relation to the phone call activity do you know how to change the default
direction from outgoing to incoming when the form loads and have the
sender\receipient change at the same time? Again, related to the phone call
activity when you do a lookup for say the sender (the person calling you) is
it possible to have the default view set to contact rather than accounts?

Cheers,

Mark
 
Microsoft CRM has its own newsgroups. You'll find little expertise for it here, I suspect.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Hi there Sue,
When I created the post there was no CRM related discussion group in the
drop down list. Do you have the power to move it to the correct area?

Cheers,
Mark
 
No. Even Microsoft never moves newsgroup posts .

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Sorry, no.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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