RUSS,
HERE ARE THE STEPS I USED:
Start Outlook.
On the Tools menu, point to Letters and Mailings, and then click Mail Merge
to open the Mail Merge task pane.
In the task pane, under Select document type, click E-mail messages. Under
Step 1 of 6 at the bottom of the task pane, click Start from existing
document.
Under Step 2 of 6 at the bottom of the task pane, click Next: Select
recipients.
Step 2: Connect to the data file
To establish a connection between your e-mail main document and your data file
In the Mail Merge task pane, under Select recipients:
Selected:Use an existing list
Under Use an existing list, click Browse to locate your mailing list data
file. MY MAIN DATA FIEL WAS EXPORTED FROM EARTHLINK AS CSV FILE. I USED ONLY
DISPLAY NAME, DEFAULT E-MAIL ADDRESS, and GROUP FIELDS
In the Select Data Source dialog box, locate the file, select it, and then
click Open.
The Mail Merge Recipients dialog box opens.
I unchecked all but a select few of the recipients in the data file so I
could test my mail merge before sending it to everyone. The clicked on OK to
continue
Step 3: Write the e-mail message and add placeholders
I typed the e-mail message and inserted merge fields :
On the Insert menu, clicked File and selected the document with the content
that you want to include, and then click Insert. The dialog box closes and
the document's content appears in the e-mail main document.
To add placeholder fields
Make sure that the insertion point is in the e-mail main document at the
position where you want to add a field, such as a name or personal note
field. In the Mail Merge task pane, click More items.
In the Insert Merge Field dialog box, click Database Fields. Under Fields,
you can see a list of the categories (columns) from your data file.
Click the field that you want to insert (INSERTED DISPLAY NAME), and then
click Insert.
A field surrounded by chevrons (« ») appears in your document.
Click Close.
Step 4: Preview the merged messages = PREVIEW WAS FINE - IT SHOWED THE
CORRECT DISPLAY NAME FOR EACH OF THE SELECTED RECIPIENTS
click Next: Complete the merge at the bottom of the Mail Merge task pane.
Then, do this:
In the Mail Merge task pane, under Merge, click Electronic Mail.
In the Merge to E-mail dialog box, make sure the To box contains the name of
the column from your data file that lists e-mail addresses. If it doesn't,
click the arrow and then click the column name.
In the Subject line box, type the subject that you want to send with the
messages.
In the Mail format box, click HTML.
Under Send records, click Current record, and then click OK. ALL APPEARED TO
BE FINE EXCEPT
The test message should appear in your Inbox or the Inbox of the volunteer
recipients. THE MESSAGE DID NOT APPEAR IN ANY OF THE RECIPIENTS MAILBOXES!
Russ Valentine said:
All 6 steps.
I wonder what those were.
Post as if we can't read minds.
--
Russ Valentine
[MVP-Outlook]
justme said:
I am trying to do a mail merge using Outlook 2002. I used the mail merge
wizard, followed all 6 steps. The previwe looked good, so I completed the
merge and it appeared that all was well. However, when I checked to see
the
test e-mails, there were none. I have tried and tried but the e-mails
never
get sent. Any suggestions?
