outlook - cant send or receive e mails

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

CAN SOMEONE HELP PLEASE - HAVE HAD PROBLEMS RECEIVING E MAILS ON OUTLOOK
(LETTER SYMBOL ON TOOL BAR) - LOST PASSWORD - TRIED TO CHANGE IT AND CHANGED
E MAIL ADDRESS AND PASSWORD BUT STILL RECOGNISES OLD E MAIL ADDRESS WHICH I
CANNOT ACCESS... NOW SEEM TO HAVE MESSED THE LOT UP AND CONNOT SEND OR
RECEIVE AT ALL AND GET ERROR MESS 0 X 800CCC78 WHATEVER THAT IS... WHAT DO I
NEED TO DO TO GET BACK ON LINE AND SORT THIS MESS OUT... I HAVE E MAIL
ADDRESS THROUGH WANADOO (e-mail address removed) which is fine and can be
contacted through there but cannot sent attachments for some reason... can
anyone help
 
You don't state which version of Outlook you're using so I'm guessing here:

0x800CCC78 SMTP_REJECTED_SENDER Unknown sender.

This is caused by having the incorrect e-mail address in the Reply To field.

Type 0x800CCC78 in the search field at the Microsoft site, and you'll find a
few possible reasons. E.G., SMTP server require authorization and answers
"access denied" or "no relay" to all unauthorized users.
 
Back
Top