Lost CD

  • Thread starter Thread starter wes
  • Start date Start date
W

wes

I have lost my xp home cd and need to load the backup
utility. How can I get a new CD or load the backup
utility from somewhere else? I do still have my
certificate of authenticity
 
Installing the Backup Program on the Home Version
http://www.onecomputerguy.com/windowsxp_tips.htm#backup_home

HOW TO: Use Backup to Back Up Files and Folders on Your Computer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308422&Product=winxp

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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:

| I have lost my xp home cd and need to load the backup
| utility. How can I get a new CD or load the backup
| utility from somewhere else? I do still have my
| certificate of authenticity
 
you should contact your mfg. and ask for the recovery cd's
you can go to www.support.microsoft.com and locate your
mfg. phone #. Some manufacturers like Dell, Gateway etc.
partition the OS on the harddrive, so call them and they
can assist you ;-)
 
wes said:
I have lost my xp home cd and need to load the backup
utility. How can I get a new CD or load the backup
utility from somewhere else? I do still have my
certificate of authenticity
Click to expand...


If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, and someone has removed/destroyed the
label, you should contact you the computer's manufacturer.

--

Bruce Chambers

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