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[QUOTE="TriplexDread, post: 14277127, member: 2443"] You need to do the tests with a wired Ethernet connection. Wireless is not a true test for you incoming and outgoing connection I'm truly surprised that your ISP did not suggest this to you? [URL]https://www.wikihow.tech/Connect-an-Ethernet-Cable-to-a-Laptop[/URL] [/QUOTE]