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[QUOTE="V_R, post: 14277123, member: 7906"] Oh dear. Yeah that's not good. By the way, is that via wireless? I should have said ideally you need to be testing via a wired connection, to eliminate any wireless interference. Ok, question time. - Do you have a phone, is there any noise on the line. Dial 17070, option 2. - Describe your setup, what modem and/or router? - Can you post your line stats from your router? - Is the router plugged into the master socket, have you tried the test socket? - [URL]https://uno.help/knowledge-base/article/what-is-the-test-socket[/URL] [/QUOTE]