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Microsoft Outlook
Microsoft Outlook Discussion
instant message option grayed out in outlook 2003
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[QUOTE="Eric and Megan Swope, post: 6526316"] Hi. I am running outlook 2003 on a windows xp home sp2 computer. I just downloaded MSN Messenger 7.0. After receiving an e-mail, I want to send the person an instant message. I have under the tools, options, then other tab selected both options under persons names. These would be enabling smart tags and displaying online status. However, when I go to the person's name in the from line, and click on the smart tag, the send instant message option is grayed out, even if they are online. I looked for this in the online support, but nothing came up. Any help is appreciated if anyone has any information. Thanks. Eric [/QUOTE]
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instant message option grayed out in outlook 2003
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