According to my research, this error message occurs because of damaged random access memory (RAM) modules or a damaged RAM
slot.
In order to resolve this issue, I suggest you try the following methods. Check the issue after completing each of the steps.
- Remove one or more of the RAM modules in your computer, leaving at least the minimum amount of RAM required for Windows XP
installation. If this resolves the issue, either replace these modules with new RAM modules or reinsert them after Setup is completed.
NOTE: Verify that your computer's performance is not affected when you reinsert the old RAM modules.
- Install the RAM modules into different (unused) RAM slots in your computer.
- If you still experience problems before or after Setup, replace all of your computer's RAM modules with new RAM modules.
For more information about this error message, please refer to the following article in our Knowledge Base:
"Unexpected Error" Err Msg During Windows XP Installation
http://support.microsoft.com/support/kb/articles/q316/4/00.asp
Best Regards,
Darren Curtis, MCSE
Microsoft Enterprise Support Engineer
Get Secure! -
www.microsoft.com/security
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