'inst.PathName' is null or not an object

[Black Baptist]

Anyone know why when I run Help and support center then click Use Tools to
view your computer information and diagnose problems then click Advanced
System information then click view running services I get 'inst.PathName' is
null or not an object. I know C:\WINDOWS\PCHEALTH\HELPCTR\System\sysinfo
\sysServicesInfo.htm isn't corrupt as I compared it to my daughters and it's
the same size etc.

 

[Mark L. Ferguson]

The file %windir%\PCHEALTH\HELPCTR\OfflineCache\index.dat is probably
missing. See if you can restore it from the setup cd with msconfig's "Expand
File" button.


..

 

[Black Baptist]

Mark L. Ferguson rambled on in microsoft.public.windowsxp.help_and_support:

The file %windir%\PCHEALTH\HELPCTR\OfflineCache\index.dat is probably
missing. See if you can restore it from the setup cd with msconfig's "Expand
File" button.

Nope the file is there

 

[jerry]

my problem was very difficult to find, restored multiple times, etc.
%systemroot% wasn't defined in the system level environment variables.
check %windir% points to %systemroot%. I used filemon to track down
the path errors. very difficult bug but very satisfied that it is now
working.

 

[Black Baptist]

jerry rambled on in microsoft.public.windowsxp.help_and_support:

my problem was very difficult to find, restored multiple times, etc.
%systemroot% wasn't defined in the system level environment variables.
check %windir% points to %systemroot%. I used filemon to track down
the path errors. very difficult bug but very satisfied that it is now
working.

Mine was correct any other ideas?

 

[Ramesh, MS-MVP]

inst.PathName error while viewing the list of running Services:
http://windowsxp.mvps.org/imagepath.htm