I cannot attach a file from My Documents to an outlook email

[Guest]

Hello! Overnight, I cannot attach any word doc from My Docs or Desktop to my
email. Upon clicking the "paperclip"icon, I get to the window with the drop
down menu. Upon choosing My docs or desktop, the window does not get
populated with files from my docs.

Thank you in advance for your help.

 

[Russ Valentine [MVP-Outlook]]

Not a known Outlook issue. There is more to this story than just
"overnight." Nothing happens for no reason. Tell us the rest of this story.

 

[Guest]

Russ, not trying to hide anything. I am a professional recruiter and attach a
variety of documents from "My Docs" to my emails every day. This event just
happened as described in my earlier email. Please help with suggestions.
Thank you.

Not a known Outlook issue. There is more to this story than just
"overnight." Nothing happens for no reason. Tell us the rest of this story.
--
Russ Valentine
[MVP-Outlook]

Hello! Overnight, I cannot attach any word doc from My Docs or Desktop to
my
email. Upon clicking the "paperclip"icon, I get to the window with the
drop
down menu. Upon choosing My docs or desktop, the window does not get
populated with files from my docs.

Thank you in advance for your help.

 

[Brian Tillman]

Hello! Overnight, I cannot attach any word doc from My Docs or
Desktop to my email. Upon clicking the "paperclip"icon, I get to the
window with the drop down menu. Upon choosing My docs or desktop, the
window does not get populated with files from my docs.

What file type is chosen in the drop-down? Instead of using the paperclip,
can you drag the document from Windows Explorer to the mail message?

 

[Guest]

Brian, I am tryinhgto attach a word doc to my email. As I have said before,
Upon clicking the "paperclip"icon, I get to the

window with the drop down menu. Upon choosing My docs or desktop, the
window does not get populated with files from my docs. Hence, I cannot attach any file from My Docs/desktop to my email.

Hope I have clarified the problem. Thank you for your help.

 

[Pat Willener]

Did you try Brian's suggestion to drag-and-drop the document from its
source location into the mail message?

Also, what message type do you use (plain text, HTML), and what Outlook
version?

 

[Brian Tillman]

Brian, I am tryinhgto attach a word doc to my email. As I have said
before, Upon clicking the "paperclip"icon, I get to the
window with the drop down menu. Upon choosing My docs or desktop, the
window does not get populated with files from my docs. Hence, I
cannot attach any file from My Docs/desktop to my email.
Hope I have clarified the problem.

And I asked you to try a way that doesn't use the paper clip. Double-click
My Docuemnts on tyour desktop to open it in Windows Explorer. Now start
your new mail message and drag the item you wish to attach from the My
Documents explorer window to the body of the new message.

 

[Brian Tillman]

Brian, thank you for your suggestion....that worked. However, I still
need to find out why, all of a sudden, I cannot attach files/docs
from the paperclip to my email. I use Outlook 2003. Thank you again.

What folder does the browser dialogue show as the "Look in" location?

 

[Guest]

Hi,

I encountered this problem and the folder is in My Document...(Outlook 2003)

 

[Brian Tillman]

I encountered this problem and the folder is in My
Document...(Outlook 2003)

Describe the problem in detail.

 

[Guest]

When i click "paperclip icon" i get window drop down menu but i cannot click
to my desired folder. (sys freeze). fyi I can drag & drop the doc from its
location into my mail message. What could be the problem?

Thanks

 

[Brian Tillman]

When i click "paperclip icon" i get window drop down menu but i
cannot click to my desired folder. (sys freeze). fyi I can drag &
drop the doc from its location into my mail message. What could be
the problem?

If the browser window "freezes", I suspect you're referencing a network
drive whose server is unavailable. Check that all drives are accessible.