Human Interface Device intermittently disconnects


Gordon May

I have an USB driven Human Interface Device (CD storage box), which used to
run smoothly on W2000.
Having upgraded to XP Pro, this device constantly switches on/off roughly
every 5-10 seconds.
I have done some googling and am lead to believe, this may be a driver
issue. If so, which drivers should I be looking to upgrade ? Windows drivers
or MB/USB device drivers?

When the connection is on, the device manager shows :

Human Interface Devices
-HID-compliant device
-USB Human Interface Device (all working ok)

when the connection is off, these disappear.

The connection doesn't stay on long enough to uninstall.

Thanks for any help


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