How can I get rid of an email in my inbox that won't delete?

G

Guest

I received an email from OfficeMax. My anti-spam software displayed an error
and didn't remove it. When I tried to delete it directly, I get an Outlook
error message: "Unknow Error" and the email stays in my inbox. Then, I tried
to drag and drop it in my Junk folder, and got another Outlook error "Can't
move the item. The item could not be moved. It was either already moved or
deleted, or access was denied." I've also rebooted but it remains in my
inbox.

Any suggestions on how to get rid of it? Thanks.
 
R

Roady [MVP]

Pst-file or Exchange mailbox? Version of Outlook?
See http://www.howto-outlook.com/faq/deletemessage.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I received an email from OfficeMax. My anti-spam software displayed an
error
and didn't remove it. When I tried to delete it directly, I get an Outlook
error message: "Unknow Error" and the email stays in my inbox. Then, I
tried
to drag and drop it in my Junk folder, and got another Outlook error "Can't
move the item. The item could not be moved. It was either already moved or
deleted, or access was denied." I've also rebooted but it remains in my
inbox.

Any suggestions on how to get rid of it? Thanks.
 

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