Help installing Win XP Upgrade!!

  • Thread starter Thread starter Pete Coppola
  • Start date Start date
P

Pete Coppola

I am trying to install Windows XP Upgrade on my Windows
98 SE computer.

The installer has scanned my computer and advises that my
Microsoft Fax software is "blocking" my installation.
The install system is telling me to unistall this
software.

I cannot find it in my add/remove programs listing.

What do I need to do?
 
1. Open up My Computer.
2. Go to Tools, Folder Options.
3. Put a check in "Show hidden files and folders".
4. Click on Start, then Run.
5. Type in: CMD , and hit enter.
6. Type in: cd\ , then hit enter
7. Type in: dir fxsclnt.exe /s
(Remember what directory you found the file in)
8. Type in Exit.
9. Double click on My Computer.
10. Right-click on the C: drive and click on Explorer.
11. Find the directory that housed the fxsclnt.exe.
12. Delete the file and restart.

Now, you should be able to upgrade to Windows XP.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| I am trying to install Windows XP Upgrade on my Windows
| 98 SE computer.
|
| The installer has scanned my computer and advises that my
| Microsoft Fax software is "blocking" my installation.
| The install system is telling me to unistall this
| software.
|
| I cannot find it in my add/remove programs listing.
|
| What do I need to do?
 
I'd be more inclined to backup all my data, then do a clean install with the
XP upgrade CD, during the install it will ask you to insert your old 98 CD
for a few seconds, then carry on installing. Just my opinion....
 

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