Help in the wake of CWS Infection

[Mark Cassino]

My system was infected by the CoolWebSearch hijacker last week. It took a
few different tools, but CWS Shredder finally removed it. Since removing
it, when I click on a download link (usually a .zip file) the download
manager does not open up. Instead, I just get a message saying "Page cannot
be displayed." I can successfully download by right clicking and selecting
"Save target as...."

Is there any way to restore this to normal functioning? I have IE6 and SP1
installed on WinXP Home Edition.

TIA -

MCC

 

[Frank Saunders, MS-MVP]

My system was infected by the CoolWebSearch hijacker last week. It
took a few different tools, but CWS Shredder finally removed it.
Since removing it, when I click on a download link (usually a .zip
file) the download manager does not open up. Instead, I just get a
message saying "Page cannot be displayed." I can successfully
download by right clicking and selecting "Save target as...."

Is there any way to restore this to normal functioning? I have IE6
and SP1 installed on WinXP Home Edition.

TIA -

MCC

If at any point in your attempts to fix the original problem you disabled
third-party browser enhancements, re-enable them. (Tools | Internet Options
| Advanced)

--
Frank Saunders, MS-MVP, IE/OE
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