Help! Can't open exlorer!

[Wayne Lundberg]

Just came back from vacation and can't get into Explorer. Don't even know
what version I was using. Am in Windows 98 and all I get is the fatal error
message and I have to go to the vendor for help. How in the world do I
reload my Explorer????

Thank you!

 

[Jan Il]

Hi Wayne

I'm going to take a guess that had IE6, so try the following and see if it
will help. After the repair/reinstall, you should visit the Windows Update
site and install all the updates it says you need here.
http://v4.windowsupdate.microsoft.com/en/default.asp:

Repair/Reinstall:

Be sure that your AV and firewall is disabled before starting:

The Internet Explorer Repair Tool
http://inetexplorer.mvps.org/answers_5.htm#repair_tool

or.........

If you have not already done so, then you might try a repair of IE6 as
follows:
http://support.microsoft.com/defaul...port/kb/articles/Q194/1/77.asp&NoWebContent=1
or
http://snipurl.com/6s3r

also....

See the information on repairing W98 here:

Quick Repairs for Windows 98
http://www.mvps.org/serenitymacros/repair.html


If this does not work then you may have a hijacker, malware, spyware or
parasites on your system causing this problem. Thus, in addition to running
your updated anti-virus program, you should do the following to be sure none
of these are present on your system. Although you may have already run one
or more of the programs, please do so again according to the instructions
below. Some variants of malware can replicate themselves over and over if
not removed properly. Please follow all instructions carefully to be sure
your system is
thoroughly cleaned:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder, AdAware and Spybot.
Download the newest version of HiJackThis here:
http://www.bleepingcomputer.com/files/hijackthis.php
(or Spybot - Search and Destroy DSO Exploit Fix 1.3.1 TX)
http://www.majorgeeks.com/download4392.html
Also be sure to use the HijackThis. Please do not post your log to this
newsgroup, but to the HiJackThis Support Forum
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
or the Aumha HiJackThis forums
http://forum.aumha.org/viewforum.php?f=30
to allow the experts there to evaluate your log and advise you of the
necessary steps to clean your system.

Also this program searches for hidden .dlls that recreate the malware.
About Buster:
http://www.majorgeeks.com/download4289.html

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

Also, get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also
From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
also ....
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)

or ........

Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip

Also.........

Courtesy of Jim Byrd -

Download Sysclean.com, from Trend Micro, here:
http://www.trendmicro.com/download/dcs.asp along with the latest pattern
file, here:
http://www.trendmicro.com/download/pattern.asp
Be sure to read the "How-to" info here:
http://www.trendmicro.com/ftp/products/tsc/readme.txt
You might also want to get Art's updater, SYS-UP.Zip, here for future
updating of these: http://home.epix.net/~artnpeg/.
(If you download and use the updater from the beginning, it will
automatically handle downloading the other files. Place them in a dedicated
folder after appropriate unzipping, and then run. This scan may take a long
time, as Sysclean is VERY extensive and thorough

and......

NOTE: If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them. After you have IE access again, update all programs where
possible to get the latest definitions and run them again in Safe Mode to be
sure there are no lingering items on the system.

also...........

Additional information on how to protect your PC:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
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[Wayne Lundberg]

Can't open any http sites!

Now what?

Wayne

Hi Wayne

I'm going to take a guess that had IE6, so try the following and see if it
will help. After the repair/reinstall, you should visit the Windows Update
site and install all the updates it says you need here.
http://v4.windowsupdate.microsoft.com/en/default.asp:

Repair/Reinstall:

Be sure that your AV and firewall is disabled before starting:

The Internet Explorer Repair Tool
http://inetexplorer.mvps.org/answers_5.htm#repair_tool

or.........

If you have not already done so, then you might try a repair of IE6 as
follows:
http://support.microsoft.com/defaul...port/kb/articles/Q194/1/77.asp&NoWebContent=1
or
http://snipurl.com/6s3r

also....

See the information on repairing W98 here:

Quick Repairs for Windows 98
http://www.mvps.org/serenitymacros/repair.html


If this does not work then you may have a hijacker, malware, spyware or
parasites on your system causing this problem. Thus, in addition to running
your updated anti-virus program, you should do the following to be sure none
of these are present on your system. Although you may have already run one
or more of the programs, please do so again according to the instructions
below. Some variants of malware can replicate themselves over and over if
not removed properly. Please follow all instructions carefully to be sure
your system is
thoroughly cleaned:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder, AdAware and Spybot.
Download the newest version of HiJackThis here:
http://www.bleepingcomputer.com/files/hijackthis.php
(or Spybot - Search and Destroy DSO Exploit Fix 1.3.1 TX)
http://www.majorgeeks.com/download4392.html
Also be sure to use the HijackThis. Please do not post your log to this
newsgroup, but to the HiJackThis Support Forum
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
or the Aumha HiJackThis forums
http://forum.aumha.org/viewforum.php?f=30
to allow the experts there to evaluate your log and advise you of the
necessary steps to clean your system.

Also this program searches for hidden .dlls that recreate the malware.
About Buster:
http://www.majorgeeks.com/download4289.html

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

Also, get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also
From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
also ....
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)

or ........

Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip

Also.........

Courtesy of Jim Byrd -

Download Sysclean.com, from Trend Micro, here:
http://www.trendmicro.com/download/dcs.asp along with the latest pattern
file, here:
http://www.trendmicro.com/download/pattern.asp
Be sure to read the "How-to" info here:
http://www.trendmicro.com/ftp/products/tsc/readme.txt
You might also want to get Art's updater, SYS-UP.Zip, here for future
updating of these: http://home.epix.net/~artnpeg/.
(If you download and use the updater from the beginning, it will
automatically handle downloading the other files. Place them in a dedicated
folder after appropriate unzipping, and then run. This scan may take a long
time, as Sysclean is VERY extensive and thorough

and......

NOTE: If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them. After you have IE access again, update all programs where
possible to get the latest definitions and run them again in Safe Mode to be
sure there are no lingering items on the system.

also...........

Additional information on how to protect your PC:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Wayne Lundberg]

Can't even get into my "Settings" to ask for an install!!! What happened?

 

[Jan Il]

Hi Wayne

If you have or can get access to another computer, you can review the
information. However, if you can not to that, then here are a few bits of
information that might help get you at least repaired:


To use the Internet Explorer Repair tool: 1. Click Start, point to Settings,
click Control Panel, and then double-click Add/Remove Programs.
2. On the Install/Uninstall tab, click Microsoft Internet Explorer 5,
click Add/Remove, click Repair the current installation of Internet
Explorer, and then click OK.
If the Internet Explorer Repair tool detects an error, you may receive an
error message that is similar to the following error message:
Internet Explorer 5 cannot be repaired. Please reinstall Internet Explorer
5.
If you click Details, you may receive an explanation for the problem. For
example, you may receive any of the following explanations:
Internet Explorer 5 cannot be repaired due to the following errors:
File file_name is missing.
-or-
Internet Explorer 5 cannot be repaired due to the following errors:
Version 4.72.3110.0 of file file_name exists but needs to be greater than
5.0.808.1000.
To resolve either of the problems that are associated with these error
messages, it is recommended that you reinstall Internet Explorer 5.

NOTE: The result of the repair process is logged in the "Fix IE Log.txt"
file that is located in the Windows folder.

The Internet Explorer Repair tool repair process may vary slightly,
depending on the operating system that you are using.

For the file verification procedure, the version number that is listed is
the minimum version of the file that is required by Internet Explorer 5. If
there is no version number associated with a file, the existence of the file
is verified but the version is not verified.
Internet Explorer Repair Tool Verification and Registration for Windows 95
and Windows 98
File Verification
File name Version
-------------------------------
Actxprxy.dll 5.00.2014.0200
Advapi32.dll 4.71.118.0
Advpack.dll 5.00.2014.0200
Asctrls.ocx 5.00.2014.0200
Bindfile.dll 5.00.2014.0200
Browselc.dll 5.00.2014.0200
Browseui.dll 5.00.2014.0200
Cabinet.dll 1.0.601.4
Cdfview.dll 5.00.2014.0200
Certmgr.msc
Cfgmgr32.dll 4.10.0.1422
Ckcnv.exe 5.00.2014.0200
Comctl32.dll 5.80.2014.0200
Cool.dll 4.0.0.950
Corpol.dll 1998.3.6045.0
Cp_20866.nls
Cp_28591.nls
Cp_28592.nls
Cp_28595.nls
Cp_28597.nls
Crypt32.dll 5.131.1877.3
Cryptdlg.dll 5.0.1555.1
Cryptext.dll 5.131.1877.3

Cryptnet.dll 5.131.1877.3
Cryptui.dll 5.131.1877.3
Digest.dll 5.00.2014.0200
Dispex.dll 5.0.0.3128
Dssbase.dll 5.0.1877.3
Dsssig.exe 5.0.1877.3
Es.dll 1998.9.1001.0
Esenu.dll 1998.9.1001.0
Esserver.exe 1998.9.1001.0
Esshared.dll 1998.9.1001.0
Estier2.dll 1998.9.1001.0
Hlink.dll 5.0.0.2278
Homepage.inf
Icmfilter.dll 1.0.0.1
Ie4uinit.exe 5.00.2014.0200
Iedkcs32.dll 15.00.2014.0200
Iemigrat.dll 5.0.2013.1300
Iepeers.dll 5.00.2014.0200
Iernonce.dll 5.00.2014.0200
Iesetup.dll 5.00.2014.0200
Ieuinit.inf
Imagehlp.dll 4.0.1381.4
Imgutil.dll 5.00.2014.0200
Inetcpl.cpl 5.00.2014.0200
Inetcplc.dll 5.00.2014.0200
Initpki.dll 5.131.1877.3
Inseng.dll 5.00.2014.0200
Iphlpapi.dll 5.0.1687.1
Jobexec.dll 5.0.0.1
Jscript.dll 5.0.0.3511
Jsproxy.dll 5.00.2014.0200
Licmgr10.dll 5.00.2014.0200
Loadwc.exe 5.00.2014.0200
Mlang.dll 5.00.2014.0200
Mmefxe.ocx 6.0.6.1105
Mmutilse.dll 6.0.6.1105
Mobsync.dll 5.00.2014.0200
Mobsync.exe 5.00.2014.0200
Msapsspc.dll 5.0.0.7729
Mscat32.dll 5.131.1877.3
Mshta.exe 5.00.2014.0200
Mshtml.dll 5.00.2014.0200
Mshtml.tlb 5.00.2014.0200
Mshtmled.dll 5.00.2014.0200
Mshtmler.dll 5.00.2014.0200
Msident.dll 5.00.2014.0200
Msidle.dll 5.00.2014.0200
Msidntld.dll 5.00.2014.0200
Msieftp.dll 5.00.2014.0200
Msls31.dll 3.10.337.0
Msnsspc.dll 6.0.0.7753
Msoss.dll 5.131.1877.3
Msr2c.dll 1.0.4211.0
Msr2cenu.dll 1.0.4211.0
Msrating.dll 5.00.2014.0200
Mssign32.dll 5.131.1877.3
Mssip32.dll 5.131.1877.3
Msvcrt.dll 4.20.0.6164
Msxml.dll 5.00.2014.0200
Occache.dll 5.00.2014.0200
Plugin.ocx 5.00.2014.0200
Pngfilt.dll 5.00.2014.0200
Proctexe.ocx 6.0.6.1105
Psbase.dll 5.0.1877.3
Pstorec.dll 5.0.1877.3
Pstorerc.dll 5.0.1877.3
Pstores.exe 5.0.1877.3
Regsvr32.exe 5.0.1585.1
Rnaph.dll 4.40.311.0
Rsabase.dll 5.0.1877.3
Rsaci.rat
Rsasig.dll 5.0.1877.3
Sage.vxd
Schannel.dll 4.84.1900.1877
Scrobj.dll 1.0.0.3511
Scrrun.dll 5.0.0.3511
Sendmail.dll 5.00.2014.0200
Sens.dll 5.00.2014.0200
Sensapi.dll 5.00.2014.0200
Senscfg.dll 5.00.2014.0200
Setupapi.dll 5.0.1453.7
Setupwbv.dll 5.00.2014.0200
Shdoc401.dll 5.00.2014.0200
Shdoclc.dll 5.00.2014.0200
Shdocvw.dll 5.00.2014.0200
Shfolder.dll 5.00.2014.0200
Shlwapi.dll 5.00.2014.0200
Softpub.dll 5.131.1877.3
T2embed.dll 0.2.0.69
Tdc.ocx 1.2.0.31
Thumbvw.dll 5.00.2014.0200
Url.dll 5.00.2014.0200
Urlmon.dll 5.00.2014.0200
Userstub.exe 5.00.2014.0200
Vbscript.dll 5.0.0.3511
W95inf16.dll 4.71.704.0
W95inf32.dll 4.71.16.0
Webcheck.dll 5.00.2014.0200
Wininet.dll 5.00.2014.0200
Wintrust.dll 5.131.1877.3
Wldap32.dll 5.0.1579.0
Wshext.dll 5.0.531.7
Wshom.ocx 5.0.531.7
Xenroll.dll 5.131.1877.3File Registration
Actxprxy.dll
Asctrls.ocx
Browseui.dll
Cdfview.dll
Comctl32.dll
Corpol.dll
Cryptdlg.dll
Digest.dll
Dispex.dll
Dssbase.dll
Hlink.dll
Icmfilter.dll
Iepeers.dll
Iesetup.dll
Imgutil.dll
Inetcpl.cpl
Initpki.dll
Inseng.dll
Jscript.dll
Licmgr10.dll
Mlang.dll
Mmefxe.ocx
Mobsync.dll
Msapsspc.dll
Mshta.exe
Mshtml.dll
Mshtmled.dll
Msnsspc.dll
Msr2c.dll
Msrating.dll
Occache.dll
Oleaut32.dll
Plugin.ocx
Pngfilt.dll
Proctexe.ocx
Pstores.exe
Rsabase.dll
Scrobj.dll
Sendmail.dll
Setupwbv.dll
Shdoc401.dll
Shdocvw.dll
Tdc.ocx
Thumbvw.dll
Urlmon.dll
Vbscript.dll
Webcheck.dll
Wininet.dll Repairing Windows 98

Repair Explorer, the Desktop, Taskbar & Start Menu, Send To
This checks and sets between 2,000 and 3,000 registry entries

regsvr32.exe /i shdocvw.dlland

This checks and sets between 4,000 and 6,000 registry entries

regsvr32 /i shell32.dllIE5

regsvr32.exe /i shdoc401.dlland.....If the Internet Explorer Repair Tool
Verification does not work, or if Internet Explorer 5 is not listed in the
Add/Remove Programs tool in Control Panel, you may be able to start the
Internet Explorer Repair tool from a command prompt: 1. Click Start, and
then click Run. 2. In the Open box, type the following command, and then
click OK: rundll32 setupwbv.dll,IE5Maintenance "C:\Program Files\Internet
Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"NOTE: This
command is case sensitive. If you need to replace a bad file from the
original Internet Explorer or Windows media, use either the System File
Checker (SFC) tool or the Extract tool to extract the file. For information
about these tools, view the following articles in the Microsoft Knowledge
Base. SFC185836 Description of the System File Checker Tool (Sfc.exe)
Extract Tool129605 How to Extract Original Compressed Windows Files If the
Internet Explorer Repair Tool Verification does not work, or if Internet
Explorer 5 is not listed in the Add/Remove Programs tool in Control Panel,
you can start the Internet Explorer Repair tool from a command prompt: 1.
Click Start, and then click Run. 2. For Internet Explorer 5.5 SP2 and
earlier, in the Open box, type the following command (the command is case
sensitive), and then click OK: rundll32 setupwbv.dll,IE5Maintenance
"C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE
Uninstall Log.Txt"For Internet Explorer 6, please use the following command:
rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet
Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"
Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

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[Jan Il]

Hi Wayne

Can't even get into my "Settings" to ask for an install!!! What happened?

I'd say you have some serious scumware on your system, and that you need to
run the programs that I posted to try and clean them. Then perhaps you can
get access to the Internet. As you can not access the Internet from the
problem computer, then here is what you need to do. Even doing a repair may
not help if your system is seriously infected:

If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them. After you have IE access again, update all programs where
possible to get the latest definitions and run them again in Safe Mode to be
sure there are no lingering items on the system.

Then follow the removal instructions in the information I provided in the
last part of my reply.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Wayne Lundberg]

Messages received. Will give it a try, and Thank You!