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Message: [QUOTE="Dennis Marks, post: 7638979"] First I have never been able to get automatic switching from local to long distance. I have set up 2 sets of rules, one for no prepaid card and the other to use the prepaid card. In the prepaid card rules I created a new card and use the same set of rules for local (using area code even if same as local) and long distance as follows. Note that this is for an MCI card and may need some changes. I never wait on pauses in speech since that does not seem to work. On the General tab I fill in PIN On both the Long Distance and the Local Tabs I fill in the access number with the 1 prefix and I enter the following instructions. Dial the access number Wait for 10 seconds Dial 1 Wait for 6 seconds Dial the PIN number Wait for 14 seconds Dial 1 Wait for 12 seconds Dial the area code and number [/QUOTE]