Failure to recognize burner

[robark]

New Dell PC with XP Pro. Cannot copy and paste, drag and
drop or use Send-To menu to back up files to a CD in the
my CD/DVD burner. Msg is "Can't find drive" Dell came
onsite and replaced the burner drive. Then told me it's
not the burner, I have to format the hard drive.

I don't believe it. The burner reads everything ok and
will record to CD if I use Sonic RecordNow Data project.
But that is a lot more work than copy, drag or Send-To.

Any ideas???

 

[Kaylene aka Taurarian]

Just some ideas, that's all

Check the properties of the CD Burner drive and click on the recording tab. If
the check mark to enable recording is checked, uncheck it and hit apply and then
recheck it and hit apply.

If not check this site out:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q316529
CD-R Drive or CD-RW Drive Is Not Recognized As a Recordable Device.

 

[Guest]

-----Original Message-----
Just some ideas, that's all

Check the properties of the CD Burner drive and click on the recording tab. If
the check mark to enable recording is checked, uncheck it and hit apply and then
recheck it and hit apply.

Tried that. I do not have a Recording tab in the drive
properties, and none of the tabs have enything
like "Enable CD recording". At Properties, Hardware,
Properties there is a box to enable Digital for audio,
clearly states effects audio CD recording only. Doesn't
matter whether box is checked or not.

Thanks again

 

[Kaylene aka Taurarian]

Sorry I couldn't help. As it's a new computer it would be covered under
warranty. Contact them again and keep on trying to get the situation fixed
whilst it's under warranty.

 

[Kelly]

Hi all,

Didn't see this whole thread, that said.....suggestions:

CD-R Drive or CD-RW Drive Is Not Recognized As a Recordable Device
http://support.microsoft.com/?kbid=316529

CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q320553

"Incorrect Function" Error Message When You Access the CD-ROM Drive, DVD-ROM
Drive, or CD-RW Drive
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q315350

How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q321641

Hardware Compatibility List
http://www.microsoft.com/hwdq/hcl/search.asp

busTRACE Technologies has developed a simple utility that allows you to view
details about your CD-Recorder and the media that is inserted into the
drive. This utility will show you which of your CD/DVD devices Windows XP
has installed CD Recording support for.
http://www.bustrace.com/products/imapi.htm

If you are using a driver from the manufacturer of the drive and not the
driver that is supplied by Microsoft, make sure that you have the driver
available. You may need to remove the driver and reinstall it if it has
become corrupted.

There is no disc in the drive. Please insert a writable CD into drive.
http://support.microsoft.com/?scid=kb;EN-US;q324129

Previous Post:

Had a problem in XP where I couldn't explore any disk in my DVD
writer. Unchecked "Enable CD recording on this drive" in the
PROPERTIES/RECORDING window, and now can access the disk normally

In the Device Manager, highlight the drive: On the Action menu, click Scan
for hardware changes.

Good luck!