errors using explorer

  • Thread starter Thread starter Dennis
  • Start date Start date
D

Dennis

When I try to open a drive - if I click on it once then
go to file to format or right click the error comes up
that explorer will need to shut down because of an
error. I can not find this anywhere in Microsofts data
base and this has stopped me from formating any drive
either floppy or hard drive. I only had this problem
start about 4 weeks ago and have replaced all the drives,
I have a gigabyte motherboard with a 2000xp Athlon as
well as 1 gig of ram and all drivers have been updated.
This problem happens in my computer as well as windows
explored, please help
 
First, be sure your antivirus software has the latest definitions and run a
virus scan.

Second, download, install and run Ad Aware:
www.lavasoftusa.com
Note: you should always be well backed up before running an application of
this type.

If your system is clear of viruses, open Control Panel, open System, go to
the Advanced tab, click Settings under Startup and Recovery, remove the
check from "Automatically Restart" under System Failure. This will cause
the system to blue screen instead of restarting on errors and the
information on the blue screen may give a clue as to the source of the
issue.

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.

Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. Do not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.
 
Back
Top