Error Code Ox80090006

  • Thread starter Thread starter Geoff
  • Start date Start date
G

Geoff

My son's Windows XP Home edition suddenly shows an Error
Code ox80090006: "A problem is preventing Windows from
accurately checking the license for this computer."

He runs a Hewlett-Packard model, not a Dell.

Have you had this problem, and how did you fix it?

Thanks

Geoff
 
Hi Geoff,

This symptom has to do with Product Activation in Windows XP. It can appear
if the hard drive configuration in your computer has been changed or if the
drive itself has been changed. With a modification to the disk
configuration the hardware ID for the computer changes. Product Activation
is tied to the hardware ID. A new hardware ID prevents the computer from
verifying the license correctly because the hardware hash no longer matches
the hardware hash that was used for the original product activation.

Please see the following article for a description of this issue and
possible troubleshooting steps:

821401 "Error 0x80090006" When You Restart Windows XP After You Restore Your
http://support.microsoft.com/?id=821401

NOTE: HP Technical Support may have different steps for troubleshooting
this issue. With any OEM system, there is a chance that the steps in the
above article may not apply. This is for you to determine. If you call HP
they may recommend that you use the OEM Restore CD to restore Factory
Defaults. If you do this be sure to take steps to backup any data you may
want.

=========

This posting is provided "AS IS" with no warranties, and confers no rights.

=========
Paul Hayes, MCSE
Microsoft PSS
(e-mail address removed)

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