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Message: [QUOTE="Guest, post: 7450976"] I am running windows 2003 server enterprise edition on my destop and windows XP on my laptop.The device being used to connect my laptop and my desktop together is a wireless d-link 624 router with ports. My laptop is part of the domain located on my desktop. What I am trying to do is offer remote assistance to my laptop from the help and Support Center wizard located on my desktop. I have already opened the port 3389 on my router and I configured my laptop to enable remote assistance using the command gpedit.msc. With all these configurations being made I still received an error message of "THE REMOTE SERVER MACHINE DOES NOT EXIST OR IS UNAVAILABLE" after pasting the ip address of the laptop in the connect box of the offer remote assistance wizard. I cannot even telnet to the port 3389. This is the list of steps I used to do that 1) Run cmd(enter) 2)typed telnet (enter) 3)typed o 3389 (enter) Received error message of "could not open connection to the host, on port 23: connection failed" I need help, what should I do? Suggestions would be great Thank you MCSE Student [/QUOTE]