e-mails not coming in until a button is pressed

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello:

One of my users does not receive new e-mailed messages, until he hits a
folder such as "Sent Items".

It's strange. He will sit there and someone will call him on the phone
telling him that he has a new e-mailed message. But, he does not see the new
message until he presses a "button" or folder in his Outlook such as Sent
Items.

Now, I think someone loaded XP service pack 2 on his workstation. I'm not
sure if that's when the problem developed, but...

Anyway, he doesn't save many e-mails. So, it's not a matter of network
traffic or "clogging". And, his is the only machine on the network that has
this problem.

If you have any ideas, I'd like to know.

Thanks!

childofthe1980s
 
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