If you sell the computer, then the OS and everything it came with goes
with it as long as you give them the CDs, If not then you are
obligated to wipe the drive clean !! And/or remove any software that
you are not including the original install CD's for. As far as HP,
Dell, Compaq, ect. not including any CDs DON'T let then get away with
it SCREAM bloody murder. Call them up and DEMAND that they send you a
stand alone MS XP install disk, and a stand alone Install disk for all
other included software, and a stand alone disk with all drivers to go
along with the OS disk. A set of Emergency recovery disks should also
be included, BUT DO NOT let this negate the inclusion of stand alone
install disks for the OS and other included software. DEMAND that they
send it to you NEXT DAY AIR at their expense. They ought to give you
several hundred extra dollars as a penalty for risking your software
and your ability to recover from disaster. If your hard drive goes bad
after the warranty runs out, or a virus wipes your system, you will be
unable to re-install any thing, and you will have to pay hundreds of
dollars to buy copies of the OS and software. NEVER purchase a PC that
does not have everything you need to re-install some or all of the
products it comes with on included CD's. Having an image of them on
the Hard Drive and making you make the CDs is not acceptable, and you
must not let them intimidate you into accepting that as an alternative
to getting REAL CDs. If they are unco-operative, report them to the
better business bureau, and to Microsoft for selling pirate ware (if
it does not include the Original Holographic MS CD than you have a
right to assume it is pirate ware), and get your local Action News, or
Newspaper people involved. Sue them if you have to, I am sure that
there is a lawyer out there some where who would love to create a
class action law suite to put an end to this disgusting greedy habit
of PC makers not including the proper CDs. DO NOT LET THEM GET AWAY
WITH IT. I know I don't. Every time I get a customer who did not get
their CDs included I call the respective company and RAISE stink. You
should do the same !!!!
Good Luck,
Steve Dallas