dial up causes shut down of WinXP

[ITAF]

I recently have had a problem develop- possibly because I
installed Norton 2004Antivirus pro.
Problems:
1. dial up modem runs at 21-32kb/s. Before it was 45-48k/s
2. after about 1 minute I get a warning that my computer
will shut down because of a problem in C:\Windows\system32
\lsass.exe status code 1073741819.
3. When I tried to restore to an earlier time-there were
NO earlier times available. My laptop is 4 months old.
4. These problems continue after I uninstalled NAV 2004
Any idea re: what is happening? Who do I get help from?
MS says my WinXP is oem and I should talk to Fujitsu. Who
and where? IS Symantec a place to get help?
All help is appreciated.

 

[Richard G. Harper]

CAUSE: Sasser Worm.

CURE: Disconnect from the network/Internet. From a known-clean computer,
download the following patch:

http://www.microsoft.com/downloads/...9E-DA3F-43B9-A4F1-AF243B6168F3&displaylang=en

Install it on the infected computer before connecting to the
network/Internet again.

Then download this tool and run it to clean up the current infection:

http://www.microsoft.com/downloads/...7E-1B6B-4FC3-90D4-9FA42D14CC17&displaylang=en

When done, evaluate you current antivirus protection and patching process.
Clearly you need more of both.

 

[Tamera]

You have the Sasser Virus. You can get help on the
microsoft website at www.microsoft.com/sasser.

 

[ITAF]

Thanks for the info.
I found this out searching on Google for lsass.exe and got
a complete page re: the Sasser Worm. Turns out I picked up
the Sasser E worm while connecting to Symantec to install
NAV activation. Great irony-eh?

-----Original Message-----
CAUSE: Sasser Worm.

CURE: Disconnect from the network/Internet. From a known-clean computer,
download the following patch:

http://www.microsoft.com/downloads/details.aspx? FamilyId=3549EA9E-DA3F-43B9-A4F1-
AF243B6168F3&displaylang=en

Install it on the infected computer before connecting to the
network/Internet again.

Then download this tool and run it to clean up the current infection:

http://www.microsoft.com/downloads/details.aspx? FamilyID=76C6DE7E-1B6B-4FC3-90D4-
9FA42D14CC17&displaylang=en

When done, evaluate you current antivirus protection and patching process.
Clearly you need more of both.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

I recently have had a problem develop- possibly because I
installed Norton 2004Antivirus pro.
Problems:
1. dial up modem runs at 21-32kb/s. Before it was 45- 48k/s
2. after about 1 minute I get a warning that my computer
will shut down because of a problem in C:\Windows\system32
\lsass.exe status code 1073741819.
3. When I tried to restore to an earlier time-there were
NO earlier times available. My laptop is 4 months old.
4. These problems continue after I uninstalled NAV 2004
Any idea re: what is happening? Who do I get help from?
MS says my WinXP is oem and I should talk to Fujitsu. Who
and where? IS Symantec a place to get help?
All help is appreciated.

.