continuous boot loop

[naomi s]

I'm really hoping someone can help me. I ran a norton scan
on my home pc and it found a virus called
W32.HLLP.Spreda.B (also called savenow)It had not actually
infected my computer yet. It was quarantined. I followed
the diretions on the norton site to remove it. At the end
of the directions i was instructed to edit the registry. I
followed all directions to a t and thought all would be
well when i restarted. i was wrong. My computer isnow
stuck in a continuous booting loop. The farthest it ever
gets is the black WINDOWS XP screen that shows windows is
loading, then it makes somne noises and starts to reboot.
It does this over and over and over again without stop. I
don't know what to do!!! Is there anyone out there who can
help me? The dirctions i followed are at the link below.
http://securityresponse.symantec.com/avcenter/venc/data/w32
...hllp.spreda.b.html
..

 

[Frank]

If it is quarantined and not infected you don't need to remove the virus by
following the directions on the symantec web site.Those instructions are for
infected computers. Just delete it from the quarantine area.
When you boot up start hitting the F8 key until it brings up a screen menu
where it offers you various options such as booting in safe mode,etc. Go
down to where it says boot up with the last known good configuration and
click on that. Hopefully the computer will then boot up properly.

 

[naomi s]

I have tried this. Nothing happens when i press f8. The
only thing it lets me into is setup (f1) any suggestions?