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Windows XP
Windows XP MovieMaker
computer shuts down when i try to save a movie file
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[QUOTE="Guest, post: 11046013"] I thought my computer hardware was the problem but now that I see other people are having this problem I am 100% sure it is a software problem now! I am having the exact same problem and it wasn't always like that! In March for example I made 2 movies in movie maker that were fairly large and saved them no problem. At the time I had automatic updates turned off. In July I got an account on YouTube and uploaded the videos and decided to make more. Now around this time I updated Java and a little while later I updated my Flash Player Plugin and then Windows Movie Maker to version 11. Somewhere around this time it seems Windows Movie Maker also changed slighty as for example the length of names I could save in Windows Movie Maker were shortened from March and similar file names all of a sudden had "_0001" appearing after the file name. Now the thing is, I never changed anything for this to happen and never selected to update anything with Windows Movie Maker. I still had automatic updates turned off so it seems Microsoft snuck an update in there with the above named updates. This update has caused the overheating/power shut down problem except with me it started off by simply viewing a lot of videos on YouTube (I mean hours worth of videos) and all of a sudden my computer shut down for now reason at all. First time it ever happened! Upon bootup it said it found a hardware error and upon further examination I found that the CPU was overheating. Ever since then I have been having problems (so since July when I started updating stuff). The problems also continued when using other software besides Internet Explorer and also happened with Windows Media Player when playing a playlist with a lot of songs on it. After awhile the CPU would heat up and the computer would just shut down. The most consistent of these problems is with Windows Movie Maker which is really annoying when you just got a YouTube account and want to make more videos and can't all of a sudden. After all of these problems I looked up in the help and support centre about CPUs overheating and found some incidences referring to problems with the OS and sofftware causing the CPU to overheat.. ie: a "throttling" problem with the OS and that Microsoft in the past has provided a hotfix for it. I think something similar is happening now and Microsoft needs to provide a fix for it! So I decided to turn on automatic updates for the first time in a long while to get all the critical and hotfix updates and for the most part my other problems with overheating and powering down has stopped except for Windows Movie Maker.. I am getting the same thing.. around 20 to 30 % of a 77.5 MEG save file and then the computer just shuts off because of overheating. I am using Windows XP and have the standard 256 Megs of RAM. This problem wasn't there for me as of March and only appeared once I started updating things. I am still using Internet Explorer 6 BTW.. that was the reason why I turned off automatic updates in the first place because Microsoft tried to sneak in Internet Explorer 7 and I didn't want to upgrade to it at that point and still don't yet. I got all the critical updates and hotfixes for Internet Explorer 6 but haven't gotten 7 yet. So I had automatic updates turned off since January at least.. that was when Vista started coming out to the public. I think Microsoft might be updating things to work with or for Vista but whatever they are updating is causing problems with Windows XP.. it seems whatever is wrong with Windows Movie Maker is causing a memory/CPU problem which is causing the CPU to overheat and thus slow down. My movie under good conditions (cold boot after being off for a long while) says the movie should take around 25 minutes to save but then the process slows down so much the time can climb to 75 minutes to save and then poof.. the computer shuts down. Sometimes it starts off saying the movie will take 60 minutes to save and then it goes down a bit and starts climbing again. I haven't tried creating a new smaller movie yet to see if it can sneak by but that larger one I am still having problems with shuts down everytime. What is the best method to report this directly to Microsoft? George Noel. [/QUOTE]
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computer shuts down when i try to save a movie file
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