Click Help ? Icon Nothing Happens

[sam28_78]

I get bought a new Dell Inspiron 5150 laptop, with Windows
XP, Home Ed, When I click a "?" icon or "help" on the
start menu, nothing happen, I can go to start> run> and
type c:\windows\help> and the file are there and one by
one can be opened. I contacted Dell, they said to
reinstall XP, My Question is, Is there a patch or a file
that can be extracted by SFC, or another option,
reinstalling is always my last option. Thanks for you help.

 

[Carey Frisch [MVP]]

Repairs Windows XP's Help and Support
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

[Courtesy of Doug Knox, MS-MVP]

If the above repair does not work:

Go to Start > Run and type in: helpctr -regserver

To reinstall Help and Support:

Go to C:\Windows\inf\pchealth.inf.
Right-click and choose install. Have your XP CD available.

Note: The folder is hidden by default. Go to Start > Run and type in:
control folders. View: Show hidden files and folders and uncheck
"Hide extensions for known file types".

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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|I get bought a new Dell Inspiron 5150 laptop, with Windows
| XP, Home Ed, When I click a "?" icon or "help" on the
| start menu, nothing happen, I can go to start> run> and
| type c:\windows\help> and the file are there and one by
| one can be opened. I contacted Dell, they said to
| reinstall XP, My Question is, Is there a patch or a file
| that can be extracted by SFC, or another option,
| reinstalling is always my last option. Thanks for you help.