Can't install software, installer stops halfway through

  • Thread starter Thread starter Thell
  • Start date Start date
T

Thell

The opening statement isn't completely correct, because I
have been able to install cerrtain apps via Safe Mode.
Unfortunately, some things don't want to install in Safe
Mode. For example, MathCAD 2001 has been stuck at the
halfway point on "Please wait while the Installshield
Wizard installs Mathcad 2001 Professional. This may take
several minutes." for about 30 minutes. Correction, a
popup just stated that the installer has stopped
responding.
This is a new reinstall of WinXP Pro. I have installed
WinXP at school over 500 times, and probably a few dozen
more away from school. I have never had this problem
before.
I don't believe the current configuration should have
anything to do with it, since it is the same
configuration that I have been using for awhile now. But
jsut in case someone thinks that it matters, I am running
Win98, WinXP, Red Hat 9, and Mandrake 9.1 - all of which
are started via NTLDR. (Again a typical setup for me. One
I have used before up until a virus that masqueraded as
yet another virus, wiped out Norton AV and everything
accessible from the Start Menu, as well as everything in
My Documents. As would be expected the 2 Linux systems
were unaffected by the virus, but amazingly, neither was
Win98.)
(I would just reinstall WinXP again, but I was hoping
that Windows XP Pro had come far enough that reinstalling
isn't the preferred solution for almost anything that
goes wrong.)

Thank you for any assistance provided.
 
-----Original Message-----
The opening statement isn't completely correct, because I
have been able to install cerrtain apps via Safe Mode.
Unfortunately, some things don't want to install in Safe
Mode. For example, MathCAD 2001 has been stuck at the
halfway point on "Please wait while the Installshield
Wizard installs Mathcad 2001 Professional. This may take
several minutes." for about 30 minutes. Correction, a
popup just stated that the installer has stopped
responding.
This is a new reinstall of WinXP Pro. I have installed
WinXP at school over 500 times, and probably a few dozen
more away from school. I have never had this problem
before.
I don't believe the current configuration should have
anything to do with it, since it is the same
configuration that I have been using for awhile now. But
jsut in case someone thinks that it matters, I am running
Win98, WinXP, Red Hat 9, and Mandrake 9.1 - all of which
are started via NTLDR. (Again a typical setup for me. One
I have used before up until a virus that masqueraded as
yet another virus, wiped out Norton AV and everything
accessible from the Start Menu, as well as everything in
My Documents. As would be expected the 2 Linux systems
were unaffected by the virus, but amazingly, neither was
Win98.)
(I would just reinstall WinXP again, but I was hoping
that Windows XP Pro had come far enough that reinstalling
isn't the preferred solution for almost anything that
goes wrong.)

Thank you for any assistance provided.
.
yes xp can now self fix itself from a virus,you are
Click to expand...
quite a loon arent you?
 
-----Original Message-----

quite a loon arent you?
.
Click to expand...
XP can now "self fix" itself from a virus? Illucidate...

A "loon"??? From your response, what grade are you in?
3rd? The words "self fix" would imply that without any
assistance or direction from the user the OS could
automatically detect and repair any damage done to it.
If this were so, there would never be a need for virus
software or for that matter any need to take precautions
of any sort regarding a virus. For that matter, if the
system were that "self" -motivated and -correcting why
wouldn't it automaically repair any damage done to it?

(Actually, it is a good thing that it doesn't "self fix"
itself. If it did I would not make so much money
repairing typical Windows operator errors, or removing
viruses.)
 
-----Original Message-----

XP can now "self fix" itself from a virus? Illucidate...

A "loon"??? From your response, what grade are you in?
3rd? The words "self fix" would imply that without any
assistance or direction from the user the OS could
automatically detect and repair any damage done to it.
If this were so, there would never be a need for virus
software or for that matter any need to take precautions
of any sort regarding a virus. For that matter, if the
system were that "self" -motivated and -correcting why
wouldn't it automaically repair any damage done to it?

(Actually, it is a good thing that it doesn't "self fix"
itself. If it did I would not make so much money
repairing typical Windows operator errors, or removing
viruses.)
.
Oh, let me guess, that was your idea of humor.... OK, if
Click to expand...
you say so.
 
Thell, do you use some Norton firewall/anti-virus. I used Norton Internet
Security 2003, and I believe I have the same problem as yours. I uninstall
my Norton app and it was fixed, but then I had to reinstall my Norton app.
So, right now, I still have app install/uninstall hanging, plus IIS is
broken. If you leave your install for about 30 minutes or so, it may
complete; not always. At least that's my case. I'm thinking that the DirectX
related security patch is causing this problem with Norton app. I can't
uninstall the patch. So, I'm waiting for some software updates from either
Mircrosoft or Symantec. If they take too long, I might need to uninstall
Norton.
 
Actually, I do use Norton Internet Security, as well as
Norton Antivirus and Norton Utilities. Unfortunately, I
have tried disabling all of the above without any real
improvement. And yes, I have seen that on a few apps that
if I leave it for about 30 minutes or so, either it will
finish as it should, the installer will time out or it
jsut keeps sitting there doing nothing. This is quite
perplexing since I have had the same configuration before
without adverse side effects. I have yet to install
Visual Studio .NET and use IIS since I can't get VS.NET
to install.

Thanks for the intelligent reply, I was beginning to
wonder about the helpfulness of this site.
 
I also tried disabling Norton, without sucess. I could not uninstall Norton
Internet Security 2003 using the Add/Remove program. If you want to try to
uninstall Norton, here are a few links (where you can download an
uninstaller):
http://service1.symantec.com/SUPPOR...contact_tscs_solve.html&src=sg&pcode=nis&svy=

http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

http://service1.symantec.com/SUPPOR...y&ver=2003 Professional Edition&osv=&osv_lvl=

Let me know if you decide to uninstall Norton, and what your results are.

Good luck.
 
Great it worked for you Thell.

MICROSOFT and/or SYMANTEC please please please get to work, it is Monday
today. Get a fix ASAP.

Microsoft is the lucky one, because I don't have any choice, I can't use
anything other that Windows OS. As for Symantec, next time I have to renew
my subscription, I'm most likely going with McAfee.
 
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