Cannot access my computer

  • Thread starter Thread starter Winifred
  • Start date Start date
W

Winifred

My computer has been affected by the Strasser Worm, and I
have not been able to actually access the computer to even
get to the start button as it keeps going on and off and I
did download the Critical update, on a cd rom, I then
placed it on the computer so it can start to download but
it did not make any difference, the fustrating aspect is
that I cannot even get to the start button I have turn it
on and off several times, disconnected the phoneline but
it does not make any difference, I will appreciate if
someone could help get an idea on how I can be able to
just stop the computer from going on and off as I am a
fulltime student, and have registered for on-line classes
but cannot have any access to the system.
Thanks and your help is urgently needed and appreciated.
 
Try booting into Safe Mode. Then go to start > run and, in the box:
shutdown -a and see if you can then run the sasser removal tool.
 
McAfee has a virus removal tool called Stinger.
http://vil.nai.com/vil/stinger/

This fits on a floppy and you can boot in Safe Mode to run
it. Then boot up in normal mode and run the updates from
the cd.

Did it on a friends pc and it worked great.

Chuck
 
Back
Top