black screen, only mouse shows

  • Thread starter Thread starter Sean
  • Start date Start date
S

Sean

(sorry if this is double posted, i'm getting error messages, not sure if
first was sent out)

Hi, I really need someones help,

i've spent the past couple hours working on this computer and have gotten
nowhere, here are the details:

-computer boots through windows screen, but no welcome screen appears, all i
get is a black screen with the mouse pointer. ctrl-alt-del does not work,
nor do any other shortcuts.
-booting into safe mode gives the same thing
-booting into command prompt gives the same thing as booting into safe mode
and normal mode
-i've done a repair installation and i'm getting the same problem.
-i've put the hardrive into another computer and scanned for viruses and
spyware, cleaning whatever was found.
-i've googled for hours and i've found people who had the same problem but
no solutions

apparently, all this started after having done a system restore

plz help

sean
 
Sean said:
(sorry if this is double posted, i'm getting error messages, not sure
if first was sent out)

Hi, I really need someones help,

i've spent the past couple hours working on this computer and have
gotten nowhere, here are the details:

-computer boots through windows screen, but no welcome screen appears,
all i get is a black screen with the mouse pointer. ctrl-alt-del does
not work, nor do any other shortcuts.
-booting into safe mode gives the same thing
-booting into command prompt gives the same thing as booting into safe
mode and normal mode
-i've done a repair installation and i'm getting the same problem.
-i've put the hardrive into another computer and scanned for viruses
and spyware, cleaning whatever was found.
-i've googled for hours and i've found people who had the same problem
but no solutions

apparently, all this started after having done a system restore

Yes, it double-posted but since you're going through Computer Hell,
we'll forgive you. ;-) See my answer to your other post. Search on your
name.

Malke
 
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