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Microsoft Outlook
Microsoft Outlook BCM
BCM Integration with Accounting
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[QUOTE="Luther, post: 10562203"] When BCM 2.0 integrated with SBA 1.0, and imported SBA customers, BCM would detect duplicates and link the exisiting BCM contact to the SBA customer. When MOA integrates with BCM 2007, it doesn't do any dup detection. I expect because MOA is the new product (fewer users than BCM), it assumes that the most likely scenario is a user new to MOA, who will already have all their customer contacts in BCM and wants to use them in MOA. If you want MOA to detect duplicate contacts, you'll have to ask MOA to add that feature. [/QUOTE]
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