accessing infected files

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Guest

I have ran several removal programs and have tried to manually delete several files on my computer. the message is always "access denied make sure the disk is not write protected or full". I have disabled system restore. And, I am not able to download MS03-26 from windows update.can anyone out there help delete these files. The files are infected with the Agobot worm and are located in C:\windows\system32
 
-----Original Message-----
I have ran several removal programs and have tried to
Click to expand...
manually delete several files on my computer. the
message is always "access denied make sure the disk is
not write protected or full". I have disabled system
restore. And, I am not able to download MS03-26 from
windows update.can anyone out there help delete these
files. The files are infected with the Agobot worm and
are located in C:\windows\system32
.
Go to the link below for instructions on removal,you
Click to expand...
will need the EXACT name of the agobot you have there are
several variations and the removal for each type may be
different.
Good luck

http://www.symantec.com/search/
 
Try the following for a possible solution:
1. Reboot your computer
2. Hold down the Shift key while logging on (bypasses
startup programs)
3. Update your virus definitions.
-----Original Message-----
I have ran several removal programs and have tried to
Click to expand...
manually delete several files on my computer. the message
is always "access denied make sure the disk is not write
protected or full". I have disabled system restore. And,
I am not able to download MS03-26 from windows update.can
anyone out there help delete these files. The files are
infected with the Agobot worm and are located in
C:\windows\system32
 
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