Home
Forums
New posts
Search forums
Articles
Latest reviews
Search resources
Members
Current visitors
Newsgroups
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Newsgroups
Microsoft Outlook
Microsoft Outlook Discussion
A receipt highlighting if an email has been deleted unread
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
[QUOTE="VanguardLH, post: 13981357"] Do you even know how read receipts work in e-mail? Microsoft didn't define this procedure so your suggestion is meaningless. Microsoft can't do anything about the procedure. When you request a read receipt, you add a header to your outbound e-mail. Spam filters (server- or client-side) might remove that header since it can be used by spammers to track valid e-mail accounts to then prioritize further mailings to target that validated address (which seems to be what you want to do, too - this is NOT a pro-spam newsgroup!). When the recipient's e-mail client gets an e-mail with the header, whether or not it will generate a new e-mail as the read receipt depends on how the user configured their e-mail client. They may choose to Prompt or Ignore those requests or Always send a read receipt (which is a new e-mail sent back to the sender). The default is to Prompt; however, usually upon the first or few of such prompts, the user realizes that this is a privacy invasion in the sender attempting to determine when the recipient has read the e-mail. So the user usually configures their e-mail client to Ignore any such requests. That means no sender adding that request header is going to get a read receipt. In companies where is it policied to Always send a read receipt, that is for internal use only (like a manager wants to know when their employees have read an e-mail) yet their company's mail server will strip out the header for any outbound e-mails that go outside the company's domain (and also strip off that header when receiving an externally originated e-mail). For example, and as I recall, Exchange will strip out the header on any e-mails received from an external sender, strip out the header for any e-mails sent out to an external recipient, but allow the header for internally routed e-mails. If the user is not using a Preview pane to open their e-mails, or the Preview pane does not get updated simply because the user selects an e-mail, the user could see from the Subject or From headers that it is an e-mail that they don't want, like seeing your spam e-mails announcing your recruiting service or that you are not a sender that they know. So they could delete the e-mail without ever opening it. Read receipts are generated by the e-mail client upon opening an e-mail, not because the e-mail client got the message from the mail server. The e-mail must be opened to determine how to act on that header. Alas, you'll find most users will have already disabled read receipts in their e-mail client (set to Ignore them) or their mail server or anti-spam program will strip out that header. That you don't get a read receipt could be that the recipient deleted your e-mail without ever having opened it (by rule or by inspection), they configured their e-mail client to always ignore the header in received e-mails, or their mail server or anti-spam program got rid of it. Unless you are in a domain where policies can be pushed to set the e-mail client to Always send a read receipt (and which means their mail server allows them for internally routed e-mails and not for external e-mails), you don't get any control over how the recipient handles them. Only boobs rely on read receipts to track who opened an e-mail or not. Instead it is up to YOU to track your e-mails to see who has not replied (via a normal e-mail, not via a read receipt) to determine whether or not you follow up and when. There are add-ons that help in this endeavor, like: [URL]http://www.sperrysoftware.com/Outlook/Follow-Up-Reminder.asp[/URL] Do your own work. Don't expect your recipients to do it for you. When Microsoft gets around to dropping their NNTP server and their webnews-for-boobs interface to Usenet to pretend they have these as forums, we in Usenet won't be seeing this appended non-signature "suggestion" garbage anymore. No one in Usenet can do anything about Microsoft's code. No one has proven that Microsoft ever sees these suggestions. Looks more like a means to placate complaining users with a disconnected cross-walk button. [/QUOTE]
Verification
Post reply
Home
Forums
Newsgroups
Microsoft Outlook
Microsoft Outlook Discussion
A receipt highlighting if an email has been deleted unread
Top