A critical update that keeps wanting to install

[Rob]

I keep getting notified that I need the critical
update "Critical Update for Windows Media Player Script
Commands (KB828026)". I have installed this update more
than ten time in the last month. Whats going on?

 

[Patti MacLeod]

Hi Rob,

See if the information here is helpful in resolving the problem:
http://www3.telus.net/dandemar/828026.htm


Regards,

 

[Tom Brown]

Patti,

I have been working on this same problem on the windowsxp.basic News Group
with no success. Unfortunately, the information provided here also did not
help.

Tom

 

[Guest]

i am having this same problem with same update - yes, thanks for advice patti, but didnt' hel
wouldn't you think windows would know about this by now from possibly hundreds of people like us writing to them

 

[Kelly]

Hi Rob,

Run the script on line 266: http://www.kellys-korner-xp.com/xp_tweaks.htm

 

[Hilary]

What has worked for some people is to remove the update using Add/Remove
Programs in the Control panel. Then download the update patch directly
from the download center and install it manually.

 

[Tom Brown]

Well, I posted a reply last night but I don't see it here so I will repost.
=======================================================

Patti,

I have been working on this same problem on the windowsxp.basic News Group
with no success. Unfortunately, the information provided here also did not
help. I have downloaded the file manually and when I unzip it, I get and
error message "EXTRACTION FAILED" and a message saying "Access Denied." By
the way, the Update was not in my Add/Remove items any more after I removed
it the first time.


Tom

 

[Jupiter Jones [MVP]]

Tom;
Have you disabled ALL unnecessary applications including ALL
components of antivirus, download accelerators, anti spy applications
etc?
These type of applications produce the type of problems you mention.

 

[Tom Brown]

Maybe I'll start up in Safe mode and try it. Let me give that a try.

Tom

 

[Tom Brown]

SUCCESS! I finally booted up in Safe mode, logged in as administrator, and
everything went fine. Go figger.

What a pain in the ass though. How are non-techies and people like my
Grandparents supposed to use a computer when it's this difficult?

Tom

 

[Jupiter Jones [MVP]]

Glad to hear it worked Tom.
To answer your other question...Magic!

 

[Tom Brown]

SUCCESS! I finally booted up in Safe mode, logged in as administrator, and
everything went fine. Go figger.

What a pain in the ass though. How are non-techies and people like my
Grandparents supposed to use a computer when it's this difficult?

Tom