a blank document will not open in Word when it starts

[Guest]

I am trying to help a friend who has Word 2002. Every time he starts Word a
certain document comes opens named john1.doc. If I click new blank document
then a file named john2.doc comes up. Basically I can never get a blank new
document to open. the only document to open is john1 , john2, john3,
john4.doc and etc.

 

[garfield-n-odie]

See http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm .

 

[Graham Mayor]

http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm should present a
solution to the problem.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Guest]

Thanks for the direction. I am sure I can correct his problem now. KØFP