Hi,
I believe your Norton disk should be bootable, follow Norton's instructions
on how to boot the CD and scan the system for malware, as you are most
likely infected. You will not be able to perform the scan while WinXP is
running, as the bug is disabling attempts to detect it (which is why your av
program and updates shut down).
--
Best of Luck,
Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
Associate Expert - WinXP - Expert Zone